24HRWRISTBANDS.COM IMPRINT.COM Netbrands Media Corporation Address: 14550 Beechnut St City: Houston State/County: TX Zip/Postal Code: 77083 Business Phone Number: (877) 508-4569 BUYER BEWARE--MERCHANDISE THAT DOES NOT WORK AS EXPECTED AND POOR CUSTOMER SERVICE Houston Texas

On July 7th, 2020, I placed an order (order # IM9AD2A07572 for 4 custom printed reuseable face masks with 24hrwristbands.com. They never sent an order confirmation or delivery information throughout this time. They claim emails may have been sent to SPAM but I checked my SPAM folders. I opened a case on July 20th to find out where my order was—just recently, I see that they put in a response that shows August 11th response date but I would have no way of knowing this unless I checked their website daily as this company does not send email notifications.

On August 18th, 2020, the face masks arrived and they were unusable. They were pieces of a fabric—there was no elasticity.  They are not masks. Based off this company’s inability to respond throughout the order process, on August 26th, 2020, I opened a dispute with my credit card. Additionally the charge shows as imprint.com when I ordered these masks from this website https://24hourwristbands.com/shop/wellness-safety/healthcare/face-masks  I am more than willing to return these defective masks at their expense—they can provide a freight carrier and label. 

Others share poor experiences as well at https://www.yelp.com/biz/24-hour-wristbands-houston This company should be shut down!!! 766 reviews. 1.5 stars

This company is also

https://www.bbb.org/us/tx/houston/profile/wearable-promotional-products/netbrands-media-corporation-0915-90002118