Report: #619637

Complaint Review: Ripoff Report | Accountable Communications Inc. TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. Accountable Communications is a Canadian Based company specializing in marketing and franchising consulting, tools, products and strategies. With over 35 years of industrial sales, advertising and marketing experience across Canada, the United States and Asia and a no-nonsense, results-driven approach to marketing.

  • Submitted: Fri, July 02, 2010
  • Updated: Thu, December 07, 2017
  • Reported By: Anonymous — Calgary Alberta Canada
  • Accountable Communications Inc. TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. Accountable Communications is a Canadian Based company specializing in marketing and franchising consulting, tools, products and strategies. With over 35 years of industrial sales, advertising and marketing experience across Canada, the United States and Asia and a no-nonsense, results-driven approach to marketing.

    Calgary, Alberta
    United States of America

Accountable Communications TRUSTED Business REVIEW: Peter Singleton, President of Accountable Communications is dedicated to your satisfaction and success. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.
*UPDATE: Accountable Communications recognized by Ripoff Report Verified™ as a safe trusted business service.

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Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Accountable Communications for its full commitment to quality customer service.

Ripoff Report's discussions with Accountable Communications Inc. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Accountable Communications Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Accountable Communications Inc.'s principal, Mr. Peter Singleton, has informed us that his personal philosophy is that his clients success are the heart of the business. [continued below]....
..... As a successful businessman, Mr. Singleton feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Singleton hopes to maintain Accountable Communications as a successful enterprise both now and for many years to come. Singleton's personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and client care". Furthermore, "We are one of the top ad agencies for helping small businesses create and understand their own brands. With us, you'll always receive a complex and customized approach to branding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world."

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "Accountable Communications Inc. truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments, and deliver on their promises."



The information provided in this report below is based on comments made by Peter Singleton during an onsite inspection held by a third-party verification company with no biases towards Accountable Communications.

Accountable Communications Inc has developed a unique marketing method to assist businesses in increasing their SEO. Not only does this increase the visibility of the company but leads to a drastic increase in revenue. Peter Singleton stated the following about his company, "we help business owners with marketing and sales strategies them we franchise them and sell franchises for them."

Leads for Accountable Communications Inc are obtained through several different avenues. These include a free marketing workshop they host and marketing plan that is provided through their $250 marketing audit. Businesses interested in their products can engage with Accountable Communications Inc via these avenues or through online inquiries for assistance with copywriting, design, SEO, and social media marketing. These inquires allow Accountable Communications Inc to assess and provide the best services for the company's needs.



CUSTOMER CARE & COMPLAINT RESOLUTION – ACCOUNTABLE COMMUNICATIONS

Mr. Singleton was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Singleton expressed the following, "Many people, even after the workshop, still don't understand how SEO works, even though we tell them straight up that it could take up to 15 months to get them to page one of Google. So, they hire us for SEO but then are frustrated when they are not on page one right away." In order to remedy issues like this Accountable Communications Inc explains the process thoroughly to their clients.

When asked to comment on complaints posted on Ripoff Report's website Mr. Singleton expressed that the reports on Ripoff Report have no correlation with Accountable Communications Inc, "the writer of the report bought a franchise territory to a different business that I didn't own, I just worked there selling franchises. The recession came and he lost his business...but so did I. He chose to slander me anonymously on Ripoff Report, completely unfounded." In order to assure future and current clients Accountable Communications maintains an A+ Rating with the Better Business Bureau and have numerous testimonials from satisfied clients.

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request for Ripoff Report, Mr. Singleton stated, "we chose our clients better. If someone seems in any way un-trainable, we will not take them on as a client."

Accountable Communications Inc is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Singleton is eagerly awaiting to see how this partnership will benefit his company.



ACCOUNTABLE COMMUNICATIONS – STATEMENT FROM THE OWNER – PETER SINGLETON

" We are one of Canada's top ad agencies for helping small businesses create and understand their own brands. With us, you'll always receive a complex and customized approach to branding that comes from a team who consistently borrows strategies from large brands and adapts them to fit the financial needs of small businesses all over the world. Please take time to review our site, learn about some of our tools, meet the people who will manage your account, understand our history, and receive answers to some of your questions.

Accountable Communications Inc.'s team has expressed that they feel very confident doing their job. Accountable Communications Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "ACI provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Mr. Singleton is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."

Ripoff Report was pleased to learn that Accountable Communications Inc.'s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM ACCOUNTABLE COMMUNICATIONS

Accountable Communications Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Accountable Communications Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Peter Singleton, Ripoff Report is convinced that Accountable Communications Inc. is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Accountable Communications meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Peter Singleton - CGAA Calgary Alberta

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer, so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Peter Singleton is an abusive manipulating lying cheat and disgrace to Sales & Marketing professionals everywhere.

Peter Singleton is full of promises and deception, abusive and completely rude, using pressure tactics where he can to extract as much money as he can from you.

Peter Singleton operates a email spam and junk fax broad cast service that will either annoy you as a recipient or cost you hundreds and thousands of dollars as a client and leave you disappointed.

One thing Peter Singleton is good at is laying blame on everyone and everything the minute he's got your money.  Do not trust him!

Many that have seen his Marketing Bootcamp and other type of shady events have walked out shaking their head in disbelief that the likes of Peter Singleton still exist and try to screw decent hard working small businesses out of their every penny.

He operates a new business almost every week, his latest scams are do it yourself franchises that he sells for 10,000 which are nothing more than a $199 software package you can get online plus verbal abuse from him. IF he even returns your emails or phone calls.  

Peter Singleton is the classic Sales Rip Off that leaves you hanging when he's got your money.

Another scam is his CRM business, which he has been saying will be online and fully functionally next week. He's been saying that for over a year and still nothing...  

What next, vacuum sales?

It is of no surprise that Peter Singleton is good friends with another fraud and scam, Karl Bryan of Leader Global Consulting.  Together they have sold many franchises across Alberta and made over a million dollars, yet none of their franchisees are still active and making a decent income.

The smartest thing you can do is avoid the likes of Peter Singleton and do yourself a favor, hire a real reputable Advertising Agency.

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This report was posted on Ripoff Report on 07/02/2010 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/accountable-communications-inc-trusted-business-ripoff-report-verified-safe-businesses-you-can-trust-accountable-communications-is-a-canadian-based-company-specializing-in-marketing-and-franchising-consulting-tools-products-and-strategies-with-over-35-years-of-industrial-sales-advertising-and-marketing-experience-across-canada-the-united-states-and-asia-and-a-no-nonsense-results-driven-approach-to-marketing/calgary-alberta-/peter-singleton-cgaa-calgary-alberta-619637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

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AUTHOR: anon - ()

Allan Fine - check him out too!  No good news!

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