Allied Waste / Republic Services This Garbage Company Stinks Crest Hill Illinois

A week ago I watched as the yard waste collector pitched one of my yard waste containers, a lovely light-weight sturdy styrofoam, perfect for me, lock stock and barrel right into his truck. There was yard waste in the bin; however, to my shock he made no effort to empty it, simply threw it away.

Not sure how it's done elsewhere but in my town whatever you put yard waste in they will collect. What I've been told by an Allied manager (Doidilyn?) when I called to request replacement or return of my bin for the THIRD TIME "Allied takes no responsibility for any items left at the curb." So youre telling me that your idiot drivers can just throw my bins away if they happen to feel like it and that's COMPANY POLICY? She continued, "Unless....do you have video of what you say the driver did? Because if you dont Allied is not responsible for items left at the curb."

So they stole my bin and they are not going to return or replace it unless I have video evidence to prove what he did, which I do not. I cant even believe this the official company response to the theft of my bin by Allied's driver. The self-proclaimed manager also suggested I should use "use paper" for my yard waste and I of course extended my deepest gratitude for her grossly unwelcome and unhelpful suggestion which was completely outside of the scope of "I WANT MY FKG BIN BACK" and let her know I prefer my paper as oxygen-generating TREES and my bin for my yard waste!

Honestly, I think they're treating me this way because I am not a private customer so I cannot just cancel my service while (like so many other corporations making a game of mistreating their customers) I am tied to a municipal contract. WHO DO THEY THINK THEY ARE?