Alta Alameda Station DECEPTIVE AND DISHONEST BUSINESS PRACTICES Denver Colorado

Robert, I've been renting IN DENVER for over ten years, am extremely familiar with the Denver rental market, and aware that there is NOTHING normal about Alta's business practices. Your rebuttal focuses solely on the privacy issue which is only one of over a dozen issues including: 

--Management is the worst I've experienced in a decade of renting. Condescending, completely unhelpful, never on the same page and constantly contradicting one another.

--Rent is astronomically high to begin with and every single thing about the property is designed to squeeze even more money out of tenants with extra costs. 

--They have now taken away what very little visitor and extra tenant parking there was in an effort to force even more residents into paying 135 per month for an extra space in the garage. Not to mention they said on the initial tour that additional spaces would be 35 per month. Don't expect to be able to have visitors here without having them park several blocks away. (They did this by creating an entirely unnecessary and questionably legal fire lane on BOTH sides of the extremely wide road that circles the property, leaving ZERO spaces for loading or visitor parking. PODS and other moving storage have been allowed to remain for days in the "fire lane", proving it isn't imperative for it to be there.) 

--They claim LEED certification and energy efficient units while promising monthly Xcel bills of 30-40 dollars on the initial tour. In reality, Xcel bills are 100-200 monthly and Alta's management has basically told tenants they are on their own in figuring out this issue, offering no help whatsoever and blaming Xcel. Xcel says the exact opposite. Alta refuses to take any responsibility for the electrical wiring THEIR OWN PEOPLE completed. 

--All tenants must pay an additional 25 monthly for "Valet Trash Service," which is a nuisance that leads to hallways smelling horrible from being full of waste nightly. 

--Security is literally the joke of the building and there have been several break-ins to cars and stolen bikes, both in the "secure" garage. Security consists of a bum who sits around on a scooter all day. 

--Extremely loud trains that come by multiple times throughout the night and honk for over 10 seconds right next to the property. Yes, this can be heard in the units.

--Personal items are not allowed on your own balcony, including bikes, which is an effort to make tenants pay monthly for bike storage inside the building. 

--Mandatory room inspections. It's in the lease that units can be entered without any notice for any reason. I've had service men enter my unit unannounced. Don't move in if you value your privacy. 

--Although brand new and never lived in, our apartment was covered in paint splotches all over including the floor, windows, mirrors, cabinets, and doors. Scratches, tape, and plastic everywhere. Tape was left inside the bottom of our oven, which we did not notice, filling our apartment with melted plastic fumes while using our oven for the first time. The construction here (which was completed by Alta's own company) was extremely rushed and many residents question the integrity of the property's construction, electrical wiring, ect. 

--Management tells you to note the problems on your move in list and says they'll take care of it ASAP, then never does. I've spoken personally with 4 other people who had this same experience. 

--The ceiling has been leaking in the stairwell to the parking garage, showering residents with dirty water every time it rains. This has been ongoing for several months, the management is well aware of it and chooses not to find a permanent fix. 

--Gates and doors all over the building do not work properly, residents have brought this to the property manager's attention who lied and said the problem had been looked at and fixed. When residents replied to let Brian know that no, the gates were not fixed, they were ignored. The gates and doors still do not work properly, either not opening when residents use their FOB, or staying open all the time for anyone to enter this "secure property." 

--Harsh chemicals in the hot tub, leaving a waxy substance on residents' skin that doesn't come off after multiple washes and strips the varnish from residents' jewelery, gross!!

--They are now taking away the community portal permanently, taking away residents' option to pay rent and make maintenance requests online and giving us no way to address concerns about the community. Does the kind of community that silences residents after continual negative feedback sound like a place you want to live?

To sum it up, this is by far the worse place I've ever lived, disdain for this company can be found ALL OVER the internet, and I stand by everything I've written in both of my posts. Things have actually only become much worse since my initial post and it has become the running joke of the building, "What will management take away from us this week?"

 it actually says in the lease that they can enter units at any time without giving reason or notice. Read every single word of the lease carefully and don't think to yourself "it couldn't possibly really be like this" - it is.

- How about posting the ENTIRE lease.  Oh I have no doubt it says what you say, but it also probably has something similar to "In case of emergency" such as a leaking pipe where it could cause damage to life and/or property.  But more on this in a minute...

Recently letters were posted to residents' doors to remove personal belongings from balconies that the Alta overlords did not approve of, including such offensive items as bicycles and bird feeders.

- Perhaps you have been lucky, but when I did live in an Apartment I had the same rules, and NO it was not with this company.  Oh, by the way I don't agree with that totally either...however it is what I agreed to when I signed the lease.

A couple of weeks later, notices were given for mandatory room inspections with no explanation.

- Wait a minute, I thought that they didn't have to give notice according to you?  Umm...kind of blows your previous statement doesn't it.  As for the reason...this is THEIR building as they own it.  So yes, they want to make sure that there is no major damage happening and things such as fire sprinklers, doors, appliances...are in good shape.

 Suddenly, everything starts to make sense as you realize with staggering regret how badly you were taken advantage of. 

- I guess I missed something.  So far your biggest complaints are that they can enter your apartment without notice, and that you had to remove bikes and bird feeders.  Of course you blew your own complaint by showing that they provided you notice before they entered and admit that the terms were in the lease that you agreed to.    Oh and you can't come back and say that "There is so much more I didn't post".  Why?  Because if everything else was so important to you, you would have posted that to begin with instead of these two very minor issues.