AT & T Uverse Liars and Thieves!!!! USA Nationwide

On July 15, I contacted the online chat for Uverse because I had auto pay set up for my bill and I wanted to pay the bill early, since I had some extra cash.  This is chat transcript Reference number 740654836835355761, From July 15, 2015 at 04:49:11.

During the conversation, the rep offered me the opportunity to upgrade my services, both Uverse for television and Internet services, for $88 plus fees and taxes. 

To quote DIRECTLY from the chat transcript: 

AT&T : Welcome. I can see that you can get U 450 TV package and 24 Mbps Internet promotional offer and you can lower your bill to $88 plus taxes,

AT&T : Currently you have U 300 and 18 Mbps Internet speed,

AT&T : You can get U 450 and 24 Mbps Internet speed.

AT&T : I have done the upgrade promotional offer for you and the order number is 1888148404A, please make a note of it, Mel.

So now it's time for the new bill.. I am expecting a bill of about $100 (the $88 plus taxes).  My bill was $166!!!!!!!

Seems the rep LIED to me, and AT&T will NOT honor what their agent promised me in the chat!!!!!!  That extra $66 was grocery money for my family for a week!!!!! 

And I tried to get them to give me my original services back, and I was denied there, too!!!

I thought bait and switch was against the law???