autoeurope.com auto europe rental agent ,hertz, would not honor contract. left counter with no car portland Maine

Upon arrival at Hertz desk FCO airport on 27 May 2016, Hertz would not honor my reservation contract. They attempted to add a charge of approximately 20 euro for drop off at location (Civitavecchia) other than pickup (FCO) even though my reservation contract clearly specifies the drop off location. I refused their conditions and was denied the vehicle under the provisions of the contract. I requested a refund from autoeuorpe and they denied it citing a clause that both was not applicable and directly conflicted with other clauses of the contract. this company does not honor contracts in good faith.