Avas Flowers Promised to deliver flowers and did not deliver them NEWARK DELAWARE,

I purchased flowers for a funeral . The flowers were supposed to be delivered to our home by 3:00 PM on Friday 11/20/20. When they didn't come by the promised time my wife called them and explained to them that they were for a funeral. They told my wife that the van that was delivering the flowers broked down and that they would deliver the flowers to the church between 8:00- 9:00 AM on Saturday morning 11/21/20. The flowers were not delivered by 9:00 AM and I called the florist and the phone was answered by some foreigner who told me the flowers had been delivered on Friday.

I explainer to the person that they were not delivered and were suppose to be delivered by 9:00 AM. She said she found the order and that it did say they would be delivered to the church for a funeral that was being held at 11:00 AM. I  told her I did not want the flowers since they could not deliver by the time they were supposed to. I asked her to refund my money. She said she could not refund my money that the flowers were already delivered. I cursed her out and told her I was filing this report on them and that I would take them to small claims court and ask the court for them to pay my money back, attoreney fees and they would pay court cost. she said they were not refunding my money.

Please do not do business with this company, they afre liars, scam artist and ripoff specialist. nothing but foreigners answer the phone, no American representative and they are very rude and dont want to listen.they so fast that you can't understand them, they cop an attitude when you ask them to slow down.