Avast Antivirus Disabled my computer. Had to take it to where I bought to get it fixed for $99. Cancelled subscription. Redwood City California

Called Avast for tech support. Its tech did something to my computer (still don't know what) that made it unable to connect to internet. He couldn't undo what he did. I had to disconnect my pc and haul it back to Bestbuy. The Geek Squad fixed my pc for $99. Bought different anti-virus program, Kaspersky.

Called Avast and cancelled my subscription in January.  (plus used facebook and twitter). There were supposed to refund me. Never did. Yesterday, they billed my card for $69.99.  

Every number I have called on its website is bogus. The online chat won't give you a number to speak to the billing department. This is tantamount to fraud in my opinion.