Best Buy I purchased a laptop which was delivered to the wrong address. Best Buy indicated that UPS, the delivering company, has launched an investigation to ascertain why the the laptop was delivered to the w I purchased a laptop which was delivered to the wrong address. Best Buy indicated that UPS, the delivering company, had launched an investigation to ascertain why the laptop was delivered to the wrong Internet

I purchased a laptop which was delivered to the wrong address. Best Buy indicated that UPS, the delivering company, had launched an investigation to ascertain why the laptop was delivered to the wrong address. I was told by Best Buy that the UPS takes 10 business days to complete their investigation. UPS indicated to me that it takes 8 business days to do so which is in consistent with the 10 days Best Buy mentioned. I was told by Best Buy, Today, 2012 December 27, that UPS notified
BEST BUY that the item could not be located, therefore they were giving me a refund. I requested a confirmation email that I would be refunded on the basis that the item could not be located by UPS. Best obliged by sending an email confirming the refund but what surprised me is that I was informed that I am getting a refund because of a price differential. I strongly believe that the
item was retrieved and is being put up for sale at a higher price than what I had purchased it for on Cyber Mondays.

I contacted the location, 6703 NW 7street, Doral Florida where the item was delivered to and was told that the item is scheduled for pickup which confirms that will be retrieved and be sold at a higher price.  I am requesting that this report be sent to the Agency in charge of monitoring the business conduct of BEST BUY. I live in Jamaica, W.I.

This report relates to UPS tracking # 1Z86V8034237194454&InquiryNumber2=&InquiryNumber3=&InquiryNumber4=&InquiryNumber5=&AgreeToTermsAndConditions=yes&track.x=37&track.y=6.  and order # BBY01-537033015142