Complaint Review: Boost Mobile Netgear - Nationwide
- Boost Mobile Netgear Nationwide USA
- Phone: 18882667848
- Web: boostmobile.com
- Category: Cable TV
Boost Mobile Netgear Netgear Hotspot, Boost Mobile failed to provide contractual amount of data, failed to provide accounting of data, changed website with tracked data, and customer service disconnected, gave the runaround, 18 calls transfered to obsolete unknown Nationwide
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For seven months I was happy with their service, then they cut my data off after 18 days, contracted for 10 gb, only used 7.5, I used two hours of phone service trying to reach them, talked to eight or so people, each time ever they claimed I'd used up my data, and referenced their website, but they changed their website, so it no longer registers consistent with my data countr. They disconnected me, transfered me to obsolete numbers (with a recording "this number is no longer active") and when I asked to talk to supervised claimed they were unavailable. Customer service is a joke, no one knows what to do except deny responsibiliy, and even when I talk to a supervisor, they just disconnect or transfer me back in line to be answered by the next foreign operator.
No one else is willing to take any account or responsibility.
This report was posted on Ripoff Report on 06/08/2016 06:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boost-mobile-netgear/nationwide/boost-mobile-netgear-netgear-hotspot-boost-mobile-failed-to-provide-contractual-amount-o-1310206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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