Complaint Review: Brake Masters - Studio City California
- Brake Masters 11485 Ventura Boulevard Studio City, California United States of America
- Phone: (818) 232-3003
- Web: www.brakemasters.com
- Category: Auto Repair Service
Brake Masters 11485 Ventura Boulevard Overcharged greatly, then did not back up work specified in general warranty. Studio City, California
*Author of original report: Problem resolved!
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Byrons a nice guy. I wish he didn't work for this shop. I had these guys do a brake job for me, they resurfaced the rotors, and drums, put the ubber expensive ceramic pads on. Total job was $430.00I bring it back 60 days into the 90 warranty which explicity states it covers all parts and labor on it's jobs. Quote from the reciept:
This report was posted on Ripoff Report on 06/04/2010 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brake-masters/studio-city-california-91604-3143/brake-masters-11485-ventura-boulevard-overcharged-greatly-then-did-not-back-up-work-speci-610401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem resolved!
AUTHOR: joe1 - (United States of America)
SUBMITTED: Monday, June 28, 2010
In addition to informing readers of the ripoff report, I had also sent a copy to Brake Masters headquarters through their website, and they are listening! The next day I recieved a nice message from Sal one of their General Managers who assured me the Brake Masters I went to did not live up to the companies guarentee and they offered to have me go to another Brake Masters (or even another shop) to have the problem brakes fixed.
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