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Report: #521653

Complaint Review: Brake Max - Oro Valley Arizona

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  • Reported By: David — Tucson Arizona USA
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  • Brake Max 10529 N. Oracle Road Oro Valley, Arizona United States of America

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They tried to rip me off yesterday by selling me parts and labor which were not needed on my van.  Their head mechanic claimed not to know what the problem with my idle arms was and tried to sell me a new one and have it installed for $360.00 - even though mine was brand new.

I took the van to another shop which fixed the problem in less than two minute by switching the washer from one side to the next and charged me nothing in hopes that I would go back to their shop next time.  They got my business and I am going to spread the word on these crooks who prey on the retirees who know nothing about automotive mechanics.

Is there any such thing as an honest mechanic any more?  Make sure to get a second opinion if you are counting on these guys to do your work because they are going to try and stick it to you, if they can.

This report was posted on Ripoff Report on 11/09/2009 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brake-max/oro-valley-arizona-85737/brake-max-they-are-crooks-oro-valley-arizona-521653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Super incompetent, more like it !

AUTHOR: aquaman - (USA)

POSTED: Sunday, August 29, 2010

these guys at Oro Valley, Goulder Ranch Rd are either thieves ,like the main article states ,or entirely incompetent because :

I took my van in there for AC inspection as the local pack rats had chewed on my wires i thought . Well they said yes they had and fixed that problem but then said my freon was low and needed to be recharged and then also wanted to run a dye to check for leaks ...Another $198 after the $95 wire fix. When they called me to pick up the vehicle ,as i drove off it made a horrible noise ....i live two miles away so figured if it gave me the same noise next time i turned on the Ac i would return. Well it did and so i returned and to make a long story short, they said my compressor was shot and i needed a new one. Well after about a two month stint of driving around with no ac since i did not have it in my budget to put in another $800 for there estimated repair, my neighbor suggested i take it in to his mechanic.

after sweating another trip to lake havasu in peak summer heat without ac i finally succumbed to his advice. 

Long story short , his mechanic said my AC unit was overcharged by about an additional 200 psi and that i was lucky my compressor didn't blow. All they did was evacuate some of the freon and the darn thing has worked ever since, that was a year ago . So you tell me.

Frankly i wouldn't trust Brake Max  to even change  fluids.  I guess a company that has to capitalize on another successful company ( Brake Masters) to drum up customers and confuse them as to whom is the reputable company, already says something about there integrity,eh? I will never go there again. Like i said . Like he said . Boarder-line criminals or just plain incompetent. Its certainly one or the other.
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#1 Consumer Comment

They've been SUPER to me !

AUTHOR: Doug - (United States of America)

POSTED: Wednesday, March 31, 2010

Dave, it certainly appears that you had a problem. Just to balance the books though, I've been dealing with the Brake Max in Oro Valley for (4) years now, and they've done consistently good work, and three times, exceeded any expectation. They spotted an almost hidden tire problem, helped me fix a Celica strut for free, and just fixed a sister's dented Camry for free. So I guess sometimes they're great , too. Sorry you had a hassle.

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