Buyijet Bought a remote system for ios. Worked fine for awhile that started failing intermittently. Support gave up and stopped any communication with me. P.O. Box 33266 San Diego California

I purchased iNav V2 Remote for IOS. When I first purchased the nav, everthing worked great. Now using playmyq or iTunes, the volume is disabled on my ipad 2 and iphone 4 on the device itself. Sometimes the volume doesn't even work through the headphone jack. In addition, sometimes none of the buttons on the remote work. I have tried all of the resets etc in your FAQ. Both of my ios devices have the latest system updates. I asked if my Nav  was outdated so to speak and not compatible with the newest OS? No answer. Asked if there any kind of firmware updare for my Nav? No answer.  I asked if the Nav just be defective? No answer. I even offered to buy another remote to verify if the same problems occured.  No answer. After their initial attempts and the unit working for a few minutes, the problems returned. I work as a magician and use tracks. The remote (in general) is pretty much a necessity. Operating the tracks manually puts a serious dent in the flow of the show. This has been going on for awhile now. I just got out of the hospital and have shows ready and waiting for me. i guess I am expected to forget about any resolution and go with a different manufacturer. By the way. Before entering the hospital, I had the unit fail during a show. I had to run everything manually. Kind of embarrassing.