Complaint Review: buzzduzz - philadelphia Pennsylvania
- buzzduzz tulip street,philadelphia,pa philadelphia, Pennsylvania United States of America
- Phone:
- Web:
- Category: Heating, Cooling & Ventilation
buzzduzz sold me brand new home heater that sometimes works,have called for several service calllsthey are always no call and nc show,like most of my girlfriends philadelphia, Pennsylvania
*REBUTTAL Owner of company: rebuttal to ben salem job
*Consumer Comment: Good luck getting your problem(s) fixed...
we purchased a home heater from buzzduzz. first they supported or clamped the fuel tank line to heater with an empty paint can. this is a 7500$ dollar heater. the heater has not worked correctly
since we got it in 2010.
we have called for service calls from 10/10/11 to present. they set us up an appointment and ask us to be there then no call, no show every time. then we call and start all over and the receptionest acts like she never heard of us. we call every couple of days.
we have been having to wrap ourselves in blankets to stay warm after spending 7500$....
This report was posted on Ripoff Report on 11/05/2011 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/buzzduzz/philadelphia-pennsylvania-19054/buzzduzz-sold-me-brand-new-home-heater-that-sometimes-workshave-called-for-several-servi-795391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
rebuttal to ben salem job
AUTHOR: buzzduzz - (United States of America)
SUBMITTED: Wednesday, April 25, 2012
We did in fact install this system in 2010, through a public adjuster.... We installed a Bryant oil fired boiler, with all the bells and whistles. The job was installed to completion according to the contract submitted to the adjusters... Was inspected by the adjusters and payment was made appr 45 days after completion, pictures were taken of the job, it was a job done to perfection. one year after the warrenty expired the woman called for service after running out of oil, if you have a oil heater you know running out of requires service... The woman spoke with the owner of Buzz Duzz crying no money she couldn,t come up with 75.00 for us to restore her heater to working order...so she gets mad and writes this report we would have gladly helped her out and still will but for us to stay in business we must make money, its not our fault she ran out of oil, the heater did not cost 7500.00 to install either. so if you are reading this remember there are two sides to every story.
#1 Consumer Comment
Good luck getting your problem(s) fixed...
AUTHOR: Ken - (USA)
SUBMITTED: Saturday, November 05, 2011
There is hope, the BBB rates them A+
Next time you talk to them you might mention that you are considering involving the BBB in the problem.
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