Complaint Review: Cabin Fever - Candor New York
- Cabin Fever 960 Owego Rd Candor, New York United States of America
- Phone: 607-659-7220
- Web: www.shopcabinfever.com
- Category: Furniture & Furnishings
Cabin Fever shopcabinfever.com Advertises/Sells products they do not have! Candor, New York
*REBUTTAL Owner of company: I DID NOT DO BUSINESS WITH THIS PERSON SO THERE IS NO WAY I COULD HAVE RIPPED HER OFF!!
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I ordered a product from the online store. I submitted a credit card for payment and received a confirmation.
Almost two weeks later, I had not received a shipping confirmation so called the store. There was no answer, so I left a message. Two days later, I left another message.
Finally, I emailed customer service. I received a reply asking what item I ordered. When I sent a link from their site showing the item, I was told it was discontinued and my order was never processed. I would have never known this had I not tried to reach the store.
Upon letting the company owner, Karen Wulf, know how upset I was about receiving a fake confirmation, she replied that she owned her own business so she could tell customers like me to "F*ck Off"!
This report was posted on Ripoff Report on 01/12/2011 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cabin-fever/candor-new-york-13743/cabin-fever-shopcabinfevercom-advertisessells-products-they-do-not-have-candor-new-yo-681880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
I DID NOT DO BUSINESS WITH THIS PERSON SO THERE IS NO WAY I COULD HAVE RIPPED HER OFF!!
AUTHOR: Karen Wulf - (United States of America)
SUBMITTED: Thursday, January 13, 2011
I DID NOT DO BUSINESS WITH THIS PERSON SO THERE IS NO WAY I COULD HAVE RIPPED HER OFF!!
This customer ordered a product that the manufacturer had discontinued. She did submit a credit card number and did get a confirmation number, but her order was then cancelled because the item was no longer available. Her credit card was NEVER charged. When ordering her item she did not leave a phone number or email for me to let her know that this item was discontinued or I would have let her know right then.
After she had called me two weeks later I would have been happy to return her phone call, but she was a b*tch. I do not deal with people like that and since I did not do business with her I did not need to return her phone call.
A good clue to know that your order was neverprocessed would have been that YOUR CREDIT CARD WAS NEVER CHARGED! It was not a fake confirmation, It was cancelled so it no longer existed! The best thing about owning your own business is that when a customer is psycho (just like this one) you can tell them to F*ck Off!! Customers are NOT always right! Customers like this are the ones you see in restaurants treating waiters like cr*p.they think they are better than everyone else and they sometimes need to be put in their place. She couldnt handle me telling her to F*ck off so she filed this report on me!! Im going to say it one last time F*CK OFF Karen Lowry .. Being a reality Advisor you are the one who is probably ripping everyone off!!
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