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Report: #633017

Complaint Review: Zetronix Corp - Internet

  • Submitted:
  • Updated:
  • Reported By: John — Gresham Oregon United States of America
  • Author Not Confirmed What's this?
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  • Zetronix Corp Internet United States of America

Zetronix Corp Zetronix.com This company stole my money - promised refunds that never came Internet

*Author of original report: Resolved

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Beware these guys.  I ordered a pair of $419. goggles that were wireless.  They said that they didn't have them in stock and offered me a wired product instead.  I told them that I really needed a wireless solution as I am in a nursing home and my TV and PS3 are across the room from my bed (nurses would trip over the cord).  They responded and promised to send me a refund.  The refund never came in spite of many promises.

Avoid this company at ALL COST.  You'd be better off just burning your cash, it's less frustrating.  I saved up for a year to get those goggles, now they have all my money and all I have is a sad face.

This report was posted on Ripoff Report on 08/18/2010 09:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zetronix-corp/internet/zetronix-corp-zetronixcom-this-company-stole-my-money-promised-refunds-that-never-came-633017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Resolved

AUTHOR: John - (United States of America)

POSTED: Thursday, August 19, 2010

After filing a complaint with Google Checkout and initiating a charge-back on my Credit Card, I was contacted by the owner of the company who apologized profusely, and did issue a refund through Google Checkout.  Additionally, he offered a deep discount should I decide to purchase the wireless goggles from them in the future when they are in stock. 

I am quite satisfied with this resolution.

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