Carmax Carmax.com Nightmare langhorne PA

They sold me a lemon and I traded in a nice up to date and great car. I an lefted with no car at all. Here is what happpened.........

Hello,

My name is Halimah, I am gonna be contacting a lawyer and my local News Channel.

I been having so many issues with carmax, let me take you down my road of hell, I had a Honda 2015 civic that i was trading in, I seen this car on carmax, that i wanted. The landrover was shipped to Carmax in Langhorne PA. I purchased the car Nov 1,2021. I was there at Carmax for about 8 hours waiting to take the car.

I took it for a drive and heard some noise. I asked the saleperson to have someone check the vehicle again, I wanted to have clarity that the vehicle was in good condition.  The salesperson stated the vehicle was serviced over 2 times. Unfortunately I end up being their bait and I'm a single mom and went down there to purchase a car. I know for a fact they've been bullying me around the whole time.

Carmax sold me a lemon. This has been an on going battle for a while now. I need to mention Pennsylvania lemon law does not cover used cars. However, the salesperson he just wanted to make a sale. I drove the landrover the same day and it gave me issues, I contacted Carmax and they said it will be tow back to them or to a service department of my choice. 

The vehicle was towed to Landrover Dealership Services. The vehicle was there for over 2 months getting work done. I needed a car so I had to get a rental. Even than it was constantly issues with Carmax making payments on time. Enterprise  also  charged my credit card due to lack of payment from Carmax. Finally, I get the landrover back and now more issues.

The lights on the dashborad and camera section started flickering. I immediately contacted Carmax and Landrover dealership. I had to take the car back for some more services to be done. This has been a nightmare from hell. Carmax end up taking my car from Landrover dealership without my consent. I am the owner of that vehicle.

How do these people just do whatever they want?This is unethical and immoral. I am still now without a car. Thanks to carmax for making this what could of been a smooth transaction a nightmare. They wanted to give me a buy back appraisal. after the fact I wont have no car to get back and forth to work. They also ran my credit over 2 times. I am lefted with a lower score on my credit report and no car. This whole situations is unfortunate for me. They don't care about their customers. I am gonna post this message everywhere. 

Unsatisfied Customer,

Halimah Muhammad