Century Link Quest failure to repair customer service night mare no credit inept support Denver Colorado

 we have called over 100 times we have emailed 12 times we have sent a certified letter we have filed a complaint the public utilities commission we have went to a century link retail establishemnt 22 miles away we have contacted the county we live in to make sure they do not need a permit to dig we have asked permission of the land owners where the cable is above ground for thier permission to bury it. So where in this have I been lazy or not proactive. You must work for them.

I understand your frustration but your abusing people who have no control over the situation. They gave you the steps you needed to take to resolve your situation. Thats kind of low on your part to take your frustration out on someone JUST because they are an employee. They tell you that they have no control over the tickets but you continue to abuse them. What kind of self entitled bully do you think you are?? Only a child or a jackass does what you have.

Get off your a*s and be proactive about this. Obviously you have SOME form of access to the web. If all you are going to do is sit there and email b***h at them, do you really think they are going to do ANYTHING for you? You have heard that you get more flies with honey then vinegar? YOU need to be on top of this. YOU need to be the one to get this resolved. You are screaming at customer service for something THEY CAN NOT HELP YOU WITH!!!!

You are screaming at ppl who are in a call center. Most companies restrict information on a certain level. This means that they get to sit in front of a computer and listen to the sheer evilness that customer such as you demonstrate. They have NO CONTROL over the people who WORK IN YOUR AREA!!!! You are making a a*s out of yourself for NOTHING!!!!!

I hope you can see HOW you treat people. You are beating up the defensless because you are mad. What you need to do is call the number you have been given and work the problem. The local workmen MAY be correct, they MAY need corporate approval. This is what you need to get resolved. Let me be the first to tell you that if you speak to people this way then them not helping you makes PERFECT sense. Its one thing to have a problem, its another entirly to abuse EVERYONE that you come into contact with in this company. I know for a fact that if you make a idjit of yourself, you wont get ANY movement on your problem. And dont sit there and whine and b***h that "you pay for it". No amount of money YOU pay gives you the right to act as you have nor abuse employees as you have. Your PITANCE that you pay for your services DOESNT give you this right. Yes I know youre mad. Yes I know youre upset.

Push comes to shove, file a complaint AGAIN with the utility commision. Even though internet is NOT a utility. File a complaint with your AG. IF you have no other options for service, THEN WORK WITH THEM!!!!

You need to work your way up the food chain. Bitching at customer service is just a way you get your jollys. Dont sit there and deny it. Your hopeing to get help but your really just abusing them to make yourself feel better. You think your dishing back at them but your really just abusing a poor minimum wage worker.  You need to make a "FREIND" at Century Link. Get a phone number. The harder you ACTIVELY work this issue the sooner you will get it resolved