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Report: #1475701

Complaint Review: CheapOair - New York NY

  • Submitted:
  • Updated:
  • Reported By: Roger — Winchester VA United States
  • Author Not Confirmed What's this?
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  • CheapOair 213 West 35th Street suite 1301 New York, NY United States

CheapOair Company failed to have hotel we booked through them then charged us for cancellation New York NY

*Author of original report: Issue resolved

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My wife and I are planning a trip to New Orleans. We went back and forth online looking at hotels, and flights, with everything that we wanted and needed. After going through 50 or more hotels we found the right hotel and flight. My wife proceeded to book both through CheapOair.com .

The following morning, CheapOair called my wife and Said that the room we booked wasn’t available. They proceeded to try to get us to agree to change hotels to a different one, for an additional $200.00. We looked at the hotel and it wasn’t what we wanted.

After the shear frustration of dealing with CheapOair, We decided to stay with friends instead. We proceeded to cancel the hotel reservation, which their site said was cancellable. They told us there would be a $200.00 charge for cancellation. What a Rip Off!

 

 

 

This report was posted on Ripoff Report on 03/20/2019 05:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/cheapoair/new-york-ny-company-failed-1475701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Issue resolved

AUTHOR: Roger - (United States)

POSTED: Sunday, April 07, 2019

The business resolved the issue with us.

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