Report: #616693

Complaint Review: Chegg Textbooks - Santa Clara California

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Submitted: Wed, June 23, 2010
Updated: Wed, June 23, 2010
Reported By: Michelle — LITHONIA Georgia USA

Author Confirmed

Why?

Chegg Textbooks 2350 Mission College Blvd. Suite 1400 Santa Clara, California United States of America

Phone:
Web: www.chegg.com
Category: Miscellaneous Companies

Chegg Textbooks RIPP OFF Santa Clara, California

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CHEGG IS A RIPP OFF...THEY CHARGED ME $400 FOR BOOKS THAT WERE SENT BACK 3 DAYS AFTER THE 15 DAY GRACE AND I WAS TOLD THE CHARGES WOULD BE REVERSED BY ONE PERSON THEN WAS TOLD THEY WOULD NOT BY THE SUPERVISOR EVEN THOUGH MY DAUGHTER HAD WHAT MOST WOULD CALL EXTENUATING CIRCUMSTANCES AND WAS NOT ABLE TO SEND THE BOOKS BACK ON TIME. WE CALLED TO TELL THEM THE SITUATION ON THE 22ND (1 DAY AFTER THE CHARGE) AND NO GRACE WAS GIVEN...HORRIBLE CUSTOMER SERVICE...WILL NEVER USE THEM AGAIN...

This report was posted on Ripoff Report on 06/23/2010 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chegg-textbooks/santa-clara-california-95054/chegg-textbooks-ripp-off-santa-clara-california-616693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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