Complaint Review: Christian Brothers Automotive Bedford Texas - Bedford Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Christian Brothers Automotive Bedford Texas 3920 Highway 121 Bedford, Texas United States
- Phone: 8174899185
- Web: https://www.cbac.com/bedford/?utm_s...
- Category: Auto Inspection, Auto Mechanics, Auto Repair Service, Automotive, Mechanic
Christian Brothers Automotive Bedford Texas Unwarranted Diagnostic Charge Bedford Texas
*Author of original report: Why would you pay someone for being incompetent ?
*Author of original report: Rebuttal to rebuttal
*Consumer Comment: What is unethical about this?
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Terrible experience. Great reception. Nice and clean office. No problems there. Never judge a shack by its cover.
Took my 2002 BMW 330i year in for electrical problems as it is very close to where I live. Gave them all the information on what had happened and left my vehicle with them. They were very slow to revert back on what was the issue. After charging me for their diagnosis they then told me they could not fix it and that I would have to take it to BMW.
Why waste my time in the first place if they could not fix an electrical issue with a BMW. Service guy would not/could not tell me part number that would be needed or even correctly tell me where the module that would need to be replaced was located.
Ripped off $125. No response to my complaint in writing to them by email. BMW would not accept their diagnosis but to their credit deducted their charge from their repair bill. Nothing very Christian in their ethics at this particular location.
This report was posted on Ripoff Report on 08/27/2019 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/christian-brothers-automotive/unwarranted-diagnostic-charge-1484147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Author of original report
Why would you pay someone for being incompetent ?
AUTHOR: Manohar - (United States)
SUBMITTED: Thursday, August 29, 2019
Why would you pay someone who says they will fix the problem you described to them at the onsett who then can't even identify the part number they state needs to be replaced and do not even know where the part is located.
Either you are in the charity business or affiliated with the group in some way or perhaps are in or were in the trade and feel that you are entitled to other peoples hard earned money.
#2 Author of original report
Rebuttal to rebuttal
AUTHOR: Manohar - (United States)
SUBMITTED: Wednesday, August 28, 2019
First of all it is a model that was very sucessfully sold in the US. They said no problem we fix BMW's all the time. Your defense on their action is quite astonishing. BMW did the diagnostic again and correctly identified the part that needed to be replaced as Christioan Brothers Automotive could not identify he part number that needed to be changed.
However BMW deducted their diagnostic cost from the total. You say you do not work for them. Perhaps you have some other affiliation with them?
#1 Consumer Comment
What is unethical about this?
AUTHOR: Stacey - (United States)
SUBMITTED: Tuesday, August 27, 2019
You agreed to the diagnostic test and they did what you wanted. Therefore they did their jobs. Most garages would do alot worse like "fix" the car and really rip you off because it was not fixed.
Your car is 17 years old and most likely built in Europe at that time. SO I do not see the rip off since you most likely gave them permission to do this and signed documents to the effect. And NO I do not work for them.
Related Reports
09:39 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
