Complaint Review: Citibank - Manhattan New York
- Citibank 388 Greenwich Street Manhattan, New York United States
- Phone: 212559-1000
- Web: Citicard.com
- Category: Interest overcharge, payments,interest,late fees and no responce
Citibank Citicard Raised interest rate after car purchase and overcharged ADB after large payment Manhattan New York
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I refused to pay an alleged ADB overcharge after I paid $6500 on my account, leaving less than a $900 balance. They charged me $82 in interest for 10 days into my billing period and only $10 for my payment. Who ever has $10 payments??? I tried to get an adjustment to the interest. Instead, in ONE MONTH, they wanted to put me on a "program" or "treatment" plan (I've always paid regularly), and turned me into collections, even though I did pay $50 when my actual payment would have been around $25, for the $65.00 they say I need to pay to bring my account current. They gave me their "rules" on ADBs in the chat, which would take a CPA to understand (and I tutored accounting in college!) They also dropped my credit limit from $9000 (!) to $970 (!). They want to "review" my income to see if my credit limit can be increased. lol I don't think so. I have other cards I can use, one at 0% interest. Also, I purchased a car on my Citicard, $5000, at 5.99%. Less than two months later, they raised my interest rate to 22.99%. They refused me a car loan or a flex loan. I filed a complaint with the Federal Reserve Consumer Protection department. Other than receiving CB's "rules" for ADBs and closing the matter until I gave them my response, they've done nothing to help me, even though I'm a senior citizen on a fixed income.
Citibank now calls me at least 2-3 times a day for that $65, starting at 8:15 a.m. through evening hours. I plan to continue paying them $50 a month until I am able to do a balance transfer or get the $82 in interest reduced as I requested in the first place. I did this in March, 2021. This is only April, 2021 and they’ve done all this damage to my credit score and credit limit. They denied affecting my credit score, but I found evidence of that on my credit score alert this week.
USER BEWARE!!!!
This report was posted on Ripoff Report on 04/24/2021 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/citibank/manhattan-new-york-citicard-1507352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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