Concord Auto Protect Concord Auto Protect did not process my refund of more than $5k as promised after I cancelled my policies. King of Prussia PA

I purchased two extended warranties from this company. They used deceptive sales practices when selling the policy to me. I found this out after I was denied coverage for my vehicle's electrical repairs. I then proceeded to cancel BOTH policies within 3 months of purchase.

They promised me a refund within 10 days from cancellation. I was first told "You will receive a check by mail in 10 days" and after two weeks when I called them to check on that, they said "You will receive a Zelle payment by the end of the week." I waited until then and called back, at which time I was told "You will receive a PayPal payment within 2 days..."

It has been two days and still I have no refund on hand. I am out over $5k at this time. I was told that "Michael Solomon is the only person who processes refunds." I have sent him a fax and have not heard back from him or anyone at this company.