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Report: #1095723

Complaint Review: Cornell Beall & Leigh, PC - Atlanta Georgia

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  • Reported By: km — Atlanta Georgia
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  • Cornell Beall & Leigh, PC 1400 Market Place Blvd Suite 196 Atlanta, Georgia USA

Cornell Beall & Leigh, PC Cornell Beall & Leigh, PC Certified Public Accountants Unprofessional, Unreliable and just plain Rude Atlanta Georgia

*REBUTTAL Owner of company: Comments from a client sent to Collections for Late Payment!!!!

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My company hired Cornell Beall & Liegh, PC to handle the 2012 Tax returns. Since they were handling the companies returns my business partner and I also retained them for our personal returns as well.

Mr. Beall of Cornell Beall & Liegh was able to complete and submit the returns for the company. I submitted the signed documents for my personal returns to Mr. John Beall on the 16th of October. He informed me that I missed the deadline to e-file the returns, however he would mail hard copies for me to mail. After 13 days had pasted without receiving the returns I contacted Mr. Beall to inquire as to if the returns had been mailed, if so when.

Mr. Beall said that the returns had been mailed. When I asked when I should expect them he replayed, "When the post service delivers them."

I then called Mr. Beall. At that time he said, "I don't have time for this. You will get them when you get them. How about that? Have a nice life." Mr. Beall then hung up the phone.

My business partner was contacted by the IRS and informed that his personal tax returns did not match the corporate returns. He contacted Mr. Beall to inform him of this matter. Mr. Beall saved, "The returns were done correctly. The IRS most have done something wrong. You need to contact them and find out what they did wrong." He did not offer to ANY help to resolve this issue. My business partner is left to deal with the issue with the IRS on his own.

As the owner of a small business I know that customer service is very important. Therefore, I thought it was important to make this transaction with Mr. Beall public knowledge.

I hope that others will read how my and my business partner's encounter with Mr. Beall of Cornell Beall & Liegh, PC unfolded and take this information into consideration as they are trying to decide if they should hire Cornell Beall & Liegh, PC.

Signed,

A Very Unsatisfied Customer.

This report was posted on Ripoff Report on 10/30/2013 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cornell-beall-leigh-pc/atlanta-georgia-30041/cornell-beall-leigh-pc-cornell-beall-leigh-pc-certified-public-accountants-unprofes-1095723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Comments from a client sent to Collections for Late Payment!!!!

AUTHOR: CBL - ()

POSTED: Tuesday, November 05, 2013

The complaint from this client stems from the fact that we were forced to begin collections activity against the client for non-payment and refusal to communicate with our office.  The individual returns were prepared and submitted to Mr. Morris on or about July 27th, 2013 with instructions to sign the returns and send back to us in order for us to process them.  Also, the request for payment was made at the same time as all of our invoices are due upon receipt. 

It was not until August 8th, 2013 after repeated attempts for communications through email that we received an email promising payment and the signed returns.  We finally were forced to contact Mr. Morris' business partner on August 12, 2013 with request for Mr. Morris to contact our office and or return the signed forms.  At that time we placed a stop on further work with their company due to the non-payment and lack of communications.  Finally, after more than two weeks we finally received the payment for services rendered.

Mr. Morris called our office in response to our request on August 12, 2013 with angry bullying tactics blaming us for his negligence.  Once payment was processed we continued to submit notices to Mr. Morris regarding the IRS tax filing deadline and the importance of meeting this date.  Again, Mr. Morris choose to ignore our notices. Finally, on October 16, 2013 after the filing deadline, Mr. Morris sent the signed tax returns for our processing.  We gave this immediate attention, did a final review on the returns, and processed them through.  These were mailed to Mr. Morris within a two week timeframe.  Mr. Morris contacted our office again with angry bullying tactics to which we refused to give ear to, as it was clearly obvious that Mr. Morris, intent was not to discuss the self-inflicted events which led up to this but to hurl accusations.

Also, the posting that Mr. Morris has placed here is non-factual based, inflammatory and clearer a repeat of his tactics.  We requested that the report be changed to express fact and indicated that he had every right to voice his opinion but not in a defamming manner based on conjecture. 

Further, the use of our company's logo is unauthorized and a violation of our intellectual property.  This is an illegal use of our brand and asset, which makes him subject to further liabilities within the extent of the law. 

In response to the incident Mr. Morris mentions regarding the personal and company tax filing discrepancies based on being "contacted by the IRS and informed that his personal tax returns did not match the corporate returns" is pure conjecture.  Mr. Morris' partner contacted our office with a copy of an IRS transcript which outlined various incomes.  Mr. Morris' partner posed a question regarding the income the IRS reflected in the transcript as a possible discrepancy. We reviewed the returns for any error to which none were found and hence, replied indicating the same.  At that time, we suggested for Mr. Morris' partner to contact the IRS for additional facts versus our involvement which would save him the costs of additional fees.  To date we have not received a copy of any IRS notice which would be automatic from the IRS "if" there were errors or discrepancies in the returns.  If Mr. Morris or his partner can produce such notice we will be glad to address any issue, as our policy has always been to do so. 

Again, Mr. Morris during the limited course of our contact with him appears to be an angry individual which fails to address important personal events such as the one here - timely filing of a tax return and the consideration to pay on time.  To compensate, Mr. Morris' methods for dealing with such character failures attempts bullying tactics as a strong arm measure.  We, as a company with a solid reputation address civil complaints and take to heart the impact one client can have upon a reputation.  This was not the case.

Subsequently, after much deliberation and time spent for collections, we refused to work with this client and have discussed with our attorney recommendations for legal precedent being filed against this individual and companies. 

Sincerely,

JB

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