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Report: #596774

Complaint Review: CPP Recruiting, TMG, Summit Merchants, Certified Payment Processing Trans Tech, CPP, Transtech Merchant Group, Summit Merchant Solutions, First American Payment Systems Shady practices Carrolton, Texa - Carrolton Texas

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  • Reported By: phil — little rock Arkansas United States of America
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  • CPP Recruiting, TMG, Summit Merchants, Certified Payment Processing Trans Tech, CPP, Transtech Merchant Group, Summit Merchant Solutions, First American Payment Systems Shady practices Carrolton, Texa 300 Burnett Plaza, Suite 300 Carrolton, Texas United States of America

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I too was contacted by cpp recruiting. i had that feeling that it too was too good to be true. i have been a very prosperous salesmen here in little rock. i have numerous contacts here who own their own businesses. i figured i could make this job work while going back to school since i was tired of my sales industry. figured i push through and maybe i would not see any BS but my first appointment contact had not owned that business in 2 years!!! funny thing is i knew something was not right as soon as i was told the address and contact! why? cause it was a customer of mine with my prior company 2 years ago and it dawned on my that my contact did indeed want to sell the place and sure enough did sell out! so it was all a lie just to get me to get the merchant on the phone. my team leader could not and would not even give me the name of the person that they supposedly affirmed the appointment with last friday! dang was i suckered! i wondered why this morning that the team leader was not interested in the ready to do business leads i generated myself but instead send me on a wild goose chase!!?? cpp says is rated good with the bbb, but that is because they change so many names to run from the prior bad ratings! as we speak i cant get these guys to quit freaking calling me!!! folks.....seriously do your research first!!!

This report was posted on Ripoff Report on 04/26/2010 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cpp-recruiting-tmg-summit-merchants-certified-payment-processing-trans-tech-cpp-transtech-merchant-group-summit-merchant-solutions-first-american-payment-systems-shady-practices-carrolton-texa/carrolton-texas-/cpp-recruiting-tmg-summit-merchants-certified-payment-processing-trans-tech-cpp-trans-596774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#7 UPDATE EX-employee responds

Yet another name to add.....

AUTHOR: PktChg - (USA)

POSTED: Tuesday, November 16, 2010

Since the heat had been turned up on them, they are changing things a bit and adding yet another name to the stable........ISIS Direct.

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#6 UPDATE EX-employee responds

Are you Looking for a merchant Services Job?

AUTHOR: Ufm - (U.S.A.)

POSTED: Friday, October 01, 2010

These guys 'hired' me today.  I was immediately on guard when the call started out as a sales call, rather then them interviewing me.  They were selling me on working there.  Odd.  Also - since when does any salesperson just "Get Leads" deliverred to them?  It is unheard of.

It happens that I own a company here in Texas, dfwmerchant.com

I make no promises about your success but I do promise you no less than 300 new, and I mean brand new business' here in Texas to call on each week.  Have your wife, girlfriend, or hire someone to make calls for you.  Yes, you have to call and thats just part of sales.  Your payout on each deal starts at 45% of the lease, $720.00 each sale and goes as high as 80% depending on production.

Here is the good part - after you submit 10 deals to me, either lease or purchase - You get to keep everything going forward.  Thats right - It's your own business.

 

I'm not going to fill out any paperwork and I am not sitting through the 'training' - It may all be fine but this hardly passes the smell test.

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#5 UPDATE EX-employee responds

You need give the full details.

AUTHOR: PktChg - (USA)

POSTED: Wednesday, September 15, 2010

You were in my class and stayed the entire day.  In the commissions section you dropped with a comment you can't wait that long.  I finished class and called you to ask if there was something I could help you with.  You live in a hotel with no other phone;  your recruiter addressed the need of a viable means of contact with you.  You were excited and learned a lot from the training only to drop during commissions.  Please tell me what job hires you and pays you the same week??  Anyone can submit paperwork with ink on it thus the 5-day turnaround and payroll is cut every Friday for what completed the week before.

Sales is a tough gig.  This job is not for everyone but to be in the training class all day and drop at the pay, something must have been valuable enough for you to hang around that long.............why could you not show that to the merchant?

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#4 General Comment

Put thought into something before believing everything you read on the internet??

AUTHOR: SeeingIsBelieving - (United States of America)

POSTED: Saturday, September 11, 2010

Hello, I wanted to put a quick response to this report simply because I understand this industry about as well as you can and have worked for several different companies in it for years now.  Sooo many people are so very skeptical (and I do understand to some extent) that they forget that the credit card processing industry is huge, lucrative, and not always shady (although can be of course).  The company in question here is actually an organization that I compete with (you guys are welcome for the comments :) )  So needless to say I dont agree with everything they do, but I will say that it is all truly on the up and up.  Yes the recruiting process is short, yes you are "tossed around" a bit as a new sales rep for most of these companies and yes there are a good handful or more of these companies that have some less than ethical practices.  But the fact of the matter is that if you find a good company (which there are a lot out there), you can make a very successful career for yourself starting at an entry level position where they can and will teach you how to sell in this business and in the meantime, have a real impact on small businesses in your own community. In a little over 6 years I have been able to work my way from a 1099 contractor to executive management and can honestly say that with the folks that I work for, have been able to truly help a great deal of business owners.  Let me give you some straight up facts about the industry, recruiting process, sales process, and other facets of this business, from there, really think about where you are at now in your life and how bad can this be?. Just remember, this is sales people, if you are negative and skeptical going in, your fear will come absolutely true. Most of these companies dont ask for a dime, all of them do provide some opportunity, and many good ones provide more opportunity than most salaried office jobs.  My email address is Justmusic113@gmail.com, if you have any questions, real questions not just paranoid disillusions from spending too much time on the web :), I would be happy to answer them the best I can.  I will not bash competitors (obviously as I am writing in defense of one) and I am will not disclose who I currently work for.  But I would be happy to name off a handful of companies in the industry that I personally know for a fact are reputable and let you make some of your own decisions from there.  So here are some things to consider first

- Fact: there are some great commissions and sometimes even profit shares to be made


- Fact: there are even bonuses, spiffs,and other incentives, and yes they are real



- Many companies even set appointments for you, for real yes


- these apts are not people who are ready to sign a contract! they are with someone who for whatever reason said   "yes I will give you some time"


- Fact: Business owners lie like anyone else, especially to a telemarketer on the other end of the phone :), have you ever lied to a salesman??



- Yes the recruiting and training process is short, you will not learn everything in 1 day, or 2 or 6 months, it takes times, time that all of you would be freaking out over if you were in a class room instead of writing deals and getting paid.



- Yes companies go by many different names, but not to hide anything!!  Seriously folks, if they were hiding do you think the old name would still be in business??  Probably not right.  This is the simplest analogy I can give you...  Why would you buy a Ford Taurus instead of a Mercury Sable??  Same thing right, but some minor differences that cater to different markets and give people several choices for a similar product, different strokes for different folks.  Bit more to it but thats the jist, not hiding anything.



- Yes this all sounds easy, setup appointments, help from support staff, better pricing, good service, etc.  And really, it sometimes can be, but its competitive!   It is still work!  For those of you thinking you are going to work 3 hour work days and make an extra 100k a year, go get a life.  Seriously, the money is there, no joke, but is not easy.  Business owners are busy, bombarded with sales people, and jaded sometimes in general, you could be trying to hand them a wad of money and they still throw you out, appointment or not!  Ask and seasoned B2B sales person



-Lastly, do you really want to pass up an opportunity that will maybe cost you $20 bucks in gas at most and a couple days of your time because a handful of people that NEVER EVEN STARTED FOR THESE TYPES OF COMPANIES, got "spooked" and wrote a review on this site??  How hard of a worker could this guy really be??  He quit before he even started.  Just my opinion



Again, I have been in and around this industry.  I dont even particularly like this company that I am writing in response to, not because they aren't a god company, but because they are and they are a pain to compete against.  But this industry has also treated me very well over the years and provided me with opportunity that I would have never otherwise had and I hate to see/hear people that have no idea what they are talking about try to influence and scare others that could have a real opportunity in front of them.  Shoot me an email, no BS, no nothing, just answers.  Thanks for reading.  (((ROR redacted)))

 


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#3 UPDATE EX-employee responds

BEWARE PAYMENT TURNAROUND ON SALES

AUTHOR: Jeff H - (United States of America)

POSTED: Wednesday, September 08, 2010

I was contacted by CCP as well. While I didn't get quite as far into the scenario as you did, I still managed to waste a better part of a day on their "conference" call presentation. I'm still kicking myself in the a*s for not asking about this sooner, but when they got to the commissions part of the presentation, I asked about turnaround time on payments for sales. There's a 5 day processing period on any sales you make. Let's say you make a sale today, Wednesday. Processing would not start until Thursday, pushing the completion into the next week. You would not be paid on that sale for over 2 weeks. They pay every Friday, but only on sales that were completed the previous week. I hung up on the conference call and disconnected on the online presentation, only to be called back by the TMG Sales Trainer some 20-30 minutes later, then my "sales rep" called twice after that. I had done my research, but made the mistake of giving them the benefit of the doubt. You have to wonder why they keep changing names and I guess I'd have to agree they are running from bad ratings.

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#2 UPDATE EX-employee responds

Question about your remark

AUTHOR: Joy pachowicz - (U.S.A.)

POSTED: Wednesday, August 04, 2010

Did you get hired by First American Merchant Group ..or First American Payment

System?

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#1 UPDATE EX-employee responds

They almost got me...

AUTHOR: MiguelJ - (United States of America)

POSTED: Wednesday, July 07, 2010

I just wanted to post here because this is the most recent one I found and I want to let other people know they seem to still be going strong with the same tactics.
Now, I never worked for this company but almost did.
They called me yesterday afternoon and in less than an hour I was hired and put on the payroll. Since I need work bad, I thought this was the best thing to happen to me.
Once they told me 'training' was the next morning and I would need to be on the phone and internet for 8 hours, I thought something was fishy.
The guy said I would already be out on appointments tomorrow and gas and cell phone minutes would be reimbursed "so that you don't burn through your commission while your working" and from what I read here, that would have been exactly what I would have been doing. The guy told me that I would go to the business and all I would basically have to do is close the sale, because their extensive call center had soften them up already. I even made a comment about how much of the work it seemed like they were doing for me. It all just sounded too good to be true.
He did mention, though, that my success rate would only be about 45% but thats why they can afford to make the commissions very high.
I just didn't feel right about it, you could say I had a gut feeling.
The recruiter asked me if I had done research on the company and I told him only what was given on the emails and monster.com post, I guess he knew what the word is out on his company. The guy even said that he would call me at 6:15a to make sure I was awake for the online training at 7, which he never did.
I took that extra time to finally do research on the company and I found all of this. The only thing I do feel dumb for is giving them all my personal information, I wish I had been a little more cautious.
Even the emails with forms to fill out seemed shady to me, they were pretty much copied and pasted onto the email.
Like it has been said here many times, do your research!
I didnt have the guts, or resources, to take a risk like this one so I am glad I found out all this information before I got my self involved with a company like CPP.

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