Complaint Review: Dex-yp -
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- Author Confirmed
- Dex-yp United States
- Phone:
- Web: https://www.dexyp.com/
- Category: advertising
Dex-yp Dexyp thryv Poor quality & non-existent customer support.
*UPDATE Employee: company response
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I have been advertising in the 'yellow pages' for decades but this will be my last year. Every year the quality of the product deteriorates. This year there are red streaks thru my black & white ad that appear to be a print error but no one at dex-yp will even talk to me.
I have called customer support, responded to a 'how did we do' email, & sent them an email describing the issue. As of this review I have been completely ignored. I would be willing to bet that I will hear from them at renewal time though.
I would recommend staying far away from this company. Once they have your yearly contract they disappear.
This report was posted on Ripoff Report on 04/20/2019 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/dexyp/thryv-poor-quality-customer-1477469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
company response
AUTHOR: Ed - (United States)
SUBMITTED: Wednesday, May 01, 2019
Hi,
We're very sorry to know of the issues outlined in your review and certainly would like to help. Please reply here or email us at Social@DexYP.com providing your business name and telephone number for prompt follow up.
Thank you,
Ed
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