Report: #1205579

Complaint Review: digital river -

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Ripoff Report is Xcentric Ventures

Submitted: Fri, January 30, 2015
Updated: Fri, January 30, 2015
Reported By: marty — colorado springs' Colorado

Author Confirmed

Why?

digital river USA

Phone:
Web: www.digitalriver.com
Category: Internet Service Providers

digital river mcafee-online store digital river Paid for online computer protection. Could not download it because I was no eligible. Took my money anyway. Asked for refund. Never got one. Not known Not known

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I attempted to purchase mcafee online computer protection through digital river. I submitted my online payment in advance for the amount of $44.99. After I paid, I attempted several times to download the package. It would not. I tried several browers, and several times. Apparently because I was an existing customer eligible for renewal, this $44.99 offer was invalid. They took my money anyway but would not allow me to download the service.

After many attempts I followed their instructions and filed the appropriate document for a refund. I never got one.

This report was posted on Ripoff Report on 01/30/2015 12:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/digital-river/digital-river-mcafee-online-store-digital-river-paid-for-online-computer-protection-coul-1205579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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