Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported

Company Directory | chase-cardmember-service
Approximately 8 Reports Found
Showing 1-8
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  Date Title City, State  
1, Report #1197273

Dec 23 2014
10:34 AM
Chase Twice this year I did not receive my bill in the mail; and twice this year I had to initiate contact with the Chase cardmember service department to make my monthly payment telephonically. The first time this happened, it was in September, and the Chase cardmember service department credited me back a $25 late fee. My December payment was due the 22nd, and again, I did not receive a bill in the mail; so on the morning of the 23rd, I called to again make my payment telephonically. I told the customer service representative, Rena, that I was upset that this was the second time I did not receive a bill. She transferred me to her supervisor, Frank, who, like her, was rude, dismissive, and amused – he actually laughed at me. They both advised me that all of the information on my account was correct, so the $25 late fee assessed on the 22nd would not be reversed on the morning of the 23rd. So, despite the fact that I did not receive a bill, I initiated contact with them to ensure payment was made, and it was only 8 hours after the due date, they would not reverse the late fee. Elgin Illinois Author: Broomfield, Colorado Banks: Chase Elgin, Illinois  
2, Report #653591

Feb 03 2011
10:57 PM
Chase Cardmember Service saying past due-$21.00.' - I have NO Chase Credit Card, never have Wilmington, Delaware clear up this error Author: Waterville, Maine Credit Card Fraud: Chase Cardmember Service Wilmington, Delaware  
3, Report #528195

Nov 24 2009
06:00 PM
Cardmember Service ,Chase Cardmember Service Chase Raised my apr from 9.99%F to 13.24%V after being a customer for 3.5 years wilmington, Delaware Author: sylva, North Carolina Credit & Debt Services: Cardmember Service (Chase) wilmington, Delaware  
4, Report #423122

Feb 11 2009
05:56 PM
CHASE Cardmember Service Atempt sent by US Mail, claim - credit card account was overdue. I have no account. Wilmington Delaware Author: Kailua, Hawaii Credit Card Fraud: CHASE Cardmember Service Wilmington, Delaware  
5, Report #395103

Nov 25 2008
05:51 PM
6, Report #184479

Apr 23 2006
06:55 PM
First USA Management Services offered 1.99% fixed APR until paid in full then uped to 18.24% Wilmington DE Chase, United Mileage Plus, Cardmember Services make low fixed APR until the balance is paid off offer then change to 18.24% and deny original offer, class action suit needed.. Author: Springfield, Illinois Credit Card Processing (ACH) Companies: Chase Cardmember Service Nationwide  
7, Report #187953

Apr 22 2006
10:22 AM
Chase - Cardmember Service increased interest rate from 14.5% to 27.5% on small business account ripoff Wilmington Delaware similar problem with Chase Author: Stoughton, Wisconsin Credit & Debt Services: Chase Cardmember Service Wilmington, Delaware  
8, Report #181326

Mar 15 2006
10:12 AM
Chase Cardmember Service Circuit City Stores ripoff Wilmington Kennesaw Georgia Author: Gold Hill, North Carolina Credit Card Processing Companies: Chase Cardmember Service, Circuit City Stores Kennesaw, Georgia  
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