Directv Refusal to terminate service requested by customer in mid month. Will not send box to return equipment El Segundo California

I have been a customer of DTV for 25 years. Recently they charged me a late fee for 2 days late which gave me cause to look elsewhere for HDTV. I contacted DTV a week ago, asked them to terminate the service and send me a prepaid box to return their receiver. They want to terminate it at the end of the billing cycle and will not send the box until 8 days later.

It doesn't matter that I am requesting immediate termination. They seem to want to drag their feet in hopes that you change your mind, or slide it into the next billing cycle for yet another monthly bill.

If you call their customer service 1800-288-2020 you will be lead thru a never ending maze of computer generated questions which are not even relevent to your call. By the time you get to a human you cannot help but be furious. Then they start with their policy B.S. and how they can't disconnect in mid month even though I told them they could keep whatever I over paid. The absolutely refuse to disconnect.

You can find free programming on Pluto TV, Tubit TV and also stream Fox news and CNN on Janjua all for free. Do you really need to pay 70.00 per month or more to watch yet another Kymaro commercial, or a stale episode of Pawn Stars. Really what you are paying for is the ability to channel surf if you really think about it.

Get an HDTV antenna, we did and we are getting 120 channels for free with programming many of which are HDTV here is the link on Amazon : https://smile.amazon.com/gp/product/B00SVNKT86/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

DTV and ATT are a hugh ripoff with the cards stacked against the customer. Why? because they are like the DMV they have so many customers why should they care? If you leave another files in.

Cut the cord and you give yourself an $840.00 per year raise automatically. Goodbye DTV