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Report: #541284

Complaint Review: Discount Mugs, Discountmugs.com, Bel Inc. - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Charlie Bennett — Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Discount Mugs, Discountmugs.com, Bel Inc. 6905 NW 25th Street Miami, Florida United States of America

Discount Mugs - Discountmugs.com - Bel Inc. Sent out poor quality product Miami Florida

*REBUTTAL Owner of company: Discountmugs will give you 100% Refund

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I ordered 100 water bottles from Discountmugs.com We received the product in, and the print was to small, and a lot smaller than the proof and artwork we sent them.

When we contacted them, they simply stated, the order was processed correctly and their was nothing they could do.

We clearly stated on our order, if the font won't work or won't look good, please contact us.  They DID NOT contact us, they just shrunk the font and printed.

They just refuse to do anything ... won't refund, won't rework ... nothing.  They just take your money and run.

You can't call them unless you are placing an order, and you can't reply to their e-mails.  You have to keep refiling a complaint ticket.

Ridiculous.

This report was posted on Ripoff Report on 12/17/2009 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-mugs-discountmugscom-bel-inc/miami-florida-33122/discount-mugs-discountmugscom-bel-inc-sent-out-poor-quality-product-miami-florida-541284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Discountmugs will give you 100% Refund

AUTHOR: Steven - (U.S.A.)

POSTED: Tuesday, March 16, 2010

Please contact me at Discountmugs. We will offer 100% Credit oin your order.

We need your order # so that we can find you in our system.

PLease note that many competitors have posted fake reviews on the internet.

  

Thanks

Amin Rahman

Discountmugs

 

 

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