Report: #1503429

Complaint Review: Door Dash -

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 30, 2020
Updated: Wed, December 30, 2020
Reported By: Graves — Phoenix AZ United States

Author Confirmed

Why?

Door Dash United States

Phone: 8559731040
Web: doordash.com
Category: home food delivery

Door Dash Grossly overcharged without advising price

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I ordered a $7.99 dish from IHOP for Door Dash to deliver. I had a 30-day free delivery trial offer, and I had used it several times without issue. I had begun to trust them, so I did not worry too much about the costs. My final bill was $21.26. IHOP portion of the bill was 8.65. That means they charged me $12.61 in fees, not shown on my order!

I immediately called their customer support line and guess what, a person struggling to speak English. She refuses to cancel the order. She refuses to issue a refund. I tell them that I am going to blast them on the Inet, and then, they refund $5.99. Remember, per the promotion, it was supposed to be free. there are many other delivery companies out there...so beware!

Report Attachments:

This report was posted on Ripoff Report on 12/30/2020 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/door-dash/grossly-overcharged-advising-1503429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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