Complaint Review: E Cigaretts - Miami Florida
- E Cigaretts 1521 Alton Rd. #752 Miami, Florida USA
- Phone: 877-821-5863
- Web: 7071 Warner Ave. F676
- Category: Home HealthCare
E Cigaretts E-Cigs Sample E-cigaretts Miami Florida
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I was on a website completing a survey, then when done 3 companies pop up because you qualify for a free sample, like a gift for completing the survey. I looked at the 3 samples and I chose the E-Cigarett one, I am not a smoker but I wanted to give it as a gift, the website said clearly, you will only have to pay for the shopping which was 4.95, I remember reading everything I saw, but apparently not, If anyone runs across this make sure you read it very well. I paid for the shipping, but this is where they get you, they now have your card number and information.
I called my bank they said they couldn't do anything about it because I had already purchased from them, which was the 4.95 shipping. So I had to call them, they said I'm sorry the website said this was just a sample and you after 14 days, are subscribed with a memebership!!! for 109.67. She then says we will refund you 40.00 back, I said no I want my money back, I have not open the package, I'm not a smoker and I was going to give it as a gift to a friend who is try to stop smoking, she then said oh okay, so we'll transfer the membership over to them, I said no I will send it back to you and I want my money back. She put me on hold I have to ask my manager, okay then. Manager comes on, some how she sounds the same, same accent same voice, but now she's the manager!!!
I told her the same thing (didn't want to get into I thought she was the same person), she said okay we can refund you 79.99 and the balance is for the sample we sent!!! I said no, I will report your fraudulent activities, I want my money back and I'm sending the sample back. Oh no you can keep it we will refund you the 109.67 and keep the sample, I said no I'm sending it back, oh no give it to a friend, I said I don't want to give to anyone anymore, I'm sending it back to you, okay let me give you an RMA#. Wow, so all along they could do this, they just were refusing too!!! Good to know. Lesson learned, will never accept a free sample, pay shipping only!!! What a scam, and I must say what a dummy I was for beliving it. The fact still remains if I'm getting my money back? I will let you all know.
This report was posted on Ripoff Report on 07/24/2014 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/e-cigaretts/miami-florida-33139/e-cigaretts-e-cigs-sample-e-cigaretts-miami-florida-1164758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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