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Report: #1202900

Complaint Review: Electronic Payment Systems, LLC - englewood Colorado

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  • Reported By: Ryan — WEST PALM BEACH Florida
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  • Electronic Payment Systems, LLC 6472 South Quebec St englewood, Colorado USA

Electronic Payment Systems, LLC EPS EPS withholding funds. Refuses to return/acknowledge/discuss. englewood Colorado

*Consumer Comment: EPS RIPPED ME OFF Aug 8 2017

*Consumer Comment: you are not alone!! EPS is Terriable

*Consumer Comment: EPS Are Scammers

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EPS is holding about $45,000 of my business in a Reserve Fund and refuses to discuss my account with me.

I opened a merchant account with EPS in November 2012.  As per my signed contract, they withheld a security reserve as transactions were processed.  The contract states that that reserve is up for review annually.  By the point the time frame had elapsed, the reserve amounted towards $45,000 of my business funds that EPS was withholding.  

In early 2014, I contact EPS to discuss how these reserve funds would be credited back to my business.  Attempts to discuss my contract with EPS were continually unsuccessful.  Many messages were left for Michael Peterson, head of Risk Assessment (and other titles).  He rarely answers the phone, or if I could reach him, he would quickly hang up.  He never returns calls.  Calls to Client Services were also unsuccessful.  Every single time I've called, and I have called MANY times, I would be transferred around, hung up on, or transferred to voice mail.  Voice mail messages are never returned.  

As per the contract, I sent certified USPS notification to cancel my account, well in advance of the 90 day notification required before annual automatic contract renewal.  Calls to verify this has been processed have been unsuccessful.  Calls to verify the status of my reserve funds are unsuccessful.

All requests for information have been ignored, including written requests sent via certified mail.

I filed a complaint with the Better Business Bureau, and EPS failed to respond in the 30 day time period.

I contacted both the Florida and Colorado Attorney General, and continue to work with them.  

As warning to others: Do not, under any circumstance, do business with EPS in Englewood, Colorado.  My story is not unique with this company.  STAY AWAY!

This report was posted on Ripoff Report on 01/20/2015 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/electronic-payment-systems-llc/englewood-colorado-80111-4628/electronic-payment-systems-llc-eps-eps-withholding-funds-refuses-to-returnacknowledge-1202900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

EPS RIPPED ME OFF Aug 8 2017

AUTHOR: DonTheGreat - (ME)

POSTED: Monday, August 07, 2017

BEWARE, THEY WILL HOLD ALL YOUR MONEY FOR OWN PERSONAL DEVELOPMENT - Signed up with this company in May 2017 with just an ACH account. We processed about $3-5K per week and on the second week of June we had our biggest week to date at $9,800 and of course thats when EPS decides to put a HOLD on the account stating we had a high return ratio, when NON of our payments were rejected or retruned. They made up lies just to keep our money the $9,800 and change, then we recieved an email today stating they will be terminating the account and illegally holding the funds for 365 days. WE DID NOTHING WRONG, its an ACH ACCOUNT for crying out loud. ZERO CHARGEBACKS, ZERO RISK. We did everything we were asked of and just as we needed to pay bills and overhead to keep the company afloat has all been tossed out the window, including all of my employees. I had a sales floor of 10 reps that all have left due to not reciving a check due to EPS HOLDING all sales against us. I seen that you guys filed with the AG of colorado which will do nothing, you need to file to the Federal TRade Commission and the FBI. Local Law Enforcement make a police report online, and go to the National Banking Assosiation. They hold relationships with CORPORATE OFFICES: WELLS FARGO 420 MOMTGOMERY ST. SAN FRANCISCO, CA 94104 whom does all of their business transactions, so I filed to the fraud dept. and they are starting their investigations into the company and they will have their accounts shot up and HELD against them to see how they squirm like they did to us. I will make sure I report this company every day for the rest of their existence, they f*d with the WRONG PERSON. These are Illegal Business operations and they will be repremanded no matter what. I will be going to all top news media outlets and presenting our PRESS RELEASES on this company. Join the movement contact us (((REDACTED)))

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#2 Consumer Comment

you are not alone!! EPS is Terriable

AUTHOR: Ripped off Merchant - (USA)

POSTED: Tuesday, April 05, 2016

while looking into these so called "Credit Card Processor" and found this site, Whistle Blowing

 

http://epsna.com/

 

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#1 Consumer Comment

EPS Are Scammers

AUTHOR: Andrea McCrory - ()

POSTED: Wednesday, January 21, 2015

Hello today, I see EPS Scammed you as well. I have also filed with the BBB and contacted the Colorado AG. I have also started an Facebook page called EPS Are Scammers, come check it out, like and share. I did copy and paste your complaint to the page. I add a new complaint every day. There are plenty to choose from. The more people we warn about the unethical business practices of EPS. Come check it out. Good luck getting your money.

 

 

Andrea McCrory

Mccrorys jewelry

Vernon, IN

 

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