Complaint Review: Emergency Pest Patrol - Tampa Florida
- Emergency Pest Patrol 4501 Clewis Ave Tampa, Florida USA
- Phone:
- Web: www.emergencypestpatrol.com
- Category: Pest Control
Emergency Pest Patrol Emergency Pest Patrol Tampa, 4501 Clewis Ave , Tampa Florida 33610-7335 ( emergencypestpatrol.com ) Theft, stole, Tampa Florida
*REBUTTAL Owner of company: Answer
BEWARE. Emergency Pest Patrol stole from my elderly parents. My mother trusted them to perform pest control on her house. The tech they sent out ( Luis Antionio Nieves) helped himself to a couple of my mothers rings while he was in her bathroom alone. My mother was forced to buy back her own rings from the Quick Cash Pawn shop. We found out later that Mr. Nieves had an extensive criminal record. Do not under any circumstances let these people into your home...
This report was posted on Ripoff Report on 08/28/2016 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emergency-pest-patrol/tampa-florida-33610/emergency-pest-patrol-emergency-pest-patrol-tampa-4501-clewis-ave-tampa-florida-33610-1325083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Answer
AUTHOR: Emergency911 - (USA)
SUBMITTED: Tuesday, August 30, 2016
Since 1996, Emergency Pest Patrol has served our customers with integrity and quality workmanship. For the first time in these 20 years, we recently experienced a serious ethics incident between an employee and a valued customer. While our company policy prohibits discussing previous or current employees in a non-judicial forum, we can say that within 24 hours the offending employee was terminated. Additionally, within that same 24-hour period our company paid for the retrieval of any items in dispute. Emergency Pest Patrol has determined and closed an identified gap in our normally stringent recruiting and hiring process. Our current team is motivated, friendly, highly skilled, and holds to the strongest moral code. We aim to treat your needs quickly and professionally. While it seems we have lost the faith of this individual reviewer—and we regret any grief experienced, thousands of customers and tens of thousands of service calls have experienced the industries best in quality pest control services. We ask that you take this into consideration when considering your pest control needs at home or business.
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