Complaint Review: esupport.com - North Andover Massachusetts
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- esupport.com 120 Water Street, Suite 405 North Andover, Massachusetts USA
- Phone: 978-824-7961
- Web: www.esupport.com
- Category: On-Line Business
esupport.com STOLE MY MONEY ANDLIED, LIED , LIED North Andover Massachusetts
*UPDATE Employee: Customer offered Assistance and product replacement
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a product from this company in good faith. It did not work at all from the beginning. Their refund policy clearly states that they will refund your purchase price if the product is defective. They refused to do anything when I contacted them about this problem. After filing a complaint with the BBB thy lied and stated that they had offered me another product that had nothing to do with my problem. DUH. If the first product that was for my stated problem did not work what good would another product having nothing to do with my problem do for me. Bottom line is they RIPPED ME OFF. I have filed complaints with the internet crime comission-attorney general of the USA and some that I dan't even remember. Do not buy from esupport.com. Their products are worthless-They lie about their refund policy and everything else for that matter. They are a FRAUD. If they need money bad enough to steal from me where will there fraud stop?
This report was posted on Ripoff Report on 05/21/2015 03:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/esupportcom/north-andover-massachusetts-01845/esupportcom-stole-my-money-andlied-lied-lied-north-andover-massachusetts-1230586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Customer offered Assistance and product replacement
AUTHOR: eSupport.com - (United States of America)
SUBMITTED: Monday, July 27, 2015
The product the customer ordered was a data recovery product. The product i snon-refundable except in cases of product defect, which was not the case here.
The customer was able to recover the files he was seeking to recover. Some of the files were unreadable. We can only control if the files are recovered, we cannot control the condition of those files once they are recovered. That is not a product defect.
The customer was offered an exchange for another product from out library of titles. He refused.
Related Reports
10:44 PM
12:47 PM
11:44 AM
05:00 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
