Complaint Review: Expedia & Thrifty Car Rental - Seattle, Indianapolis Expedia in Seattle & Thrifty Car Rental in Indiana
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- Author Confirmed
- Expedia & Thrifty Car Rental 1111 Expedia Group Way West, Seattle, Washington Seattle, Indianapolis, Expedia in Seattle & Thrifty Car Rental in Indiana United States
- Phone: 206-481-7200
- Web: Expedia.com & thrifty.com
- Category: Auto Rentals
Expedia And Thrifty Car Rental Scammed Me Out Of Advance Payment On Their Bogus Fake Booking. Seattle, Indianapolis
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Made a reservation with Thrifty Car Rental through Expedia! Was race weekend in Indianapolis from SATURDAY through MONDAY! I paid in ADVANCE!
When I arrived THRIFTY said my rental was MONDAY into TUESDAY, which was their changing the dates, since they were probably sold out for the race weekend, and still wanted the booking at any cost! By the time that reservation they made, we would have already been back in Florida!
When I arrived and found the problem, I asked Expedia for a refund, and they agreed to give me one, but the price was not correct for the original rental, which I figured they had deducted. They offered $75 back, when off the original rental was over $100, and I said refund was not correct. I said that I would call them back.
When I looked it up and found they had not taken the full money and only the $75 I called back and said I would take that refund! At that point they said they had to check, jerked me around for a week, putting me on 30 min holds, and disconnecting my calls, etc! Anything to screw with me when I called!
They then told me I would not get my refund, after they already promised I would! Total liars & scumbags! I would never use either again! Thrifty always the bottom of the barrel, and proved themselves worthy of the title!
Both companies deliberately cheated me!
Caviot Emptor
This report was posted on Ripoff Report on 06/19/2021 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/expedia-thrifty-car-rental/seattle-indianapolis-indiana-1509201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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