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Report: #530129

Complaint Review: FastBlogincome.com - Leadgate, County Durham, Consett Select State/Province

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  • Reported By: Herbert — West Hartford Connecticut United States of America
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  • FastBlogincome.com 19 Dunelm Way Leadgate, County Durham, Consett, Select State/Province United Kingdom

FastBlogincome.com Aegir Atlantic Media Ltd I did not agree to the "terms and conditions"; they charged me anyway Leadgate, County Durham, Consett, United Kingdom

*UPDATE Employee: Clarification of Program

*Consumer Suggestion: Send an email to Durham County Council in the UK

*Consumer Suggestion: Send and email to Durham County Council in the UK

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A few minutes after midnight, today, 28 November 2009, i got a pop-up ad on my computer titled "Google Home Income" and headlined "Earn up to $209-$909 a day working from home on the Internet!"  It continued: "Get your Google Home Income Kit now!  Start making money with Google.  Your Kit includes:

"Item: Google Home Income Kit - Quality [sic]: 1 - Total: Included

"Item: Online Tutorial: - Quality [sic]: 1 - Total: Included

"Item: Unlimited Customer Support: - Quality [sic] 1 - Total: Included

"Item: Processing & Activation Fee - Total: $1.97

"Item: Subtotal - Total: $1.97

"Item: Total - Total: $1.97

 

"Use Google to make money with our step-by-step kitt.  Just pay $1.97 for your expedited shipping, and you can start instantly!

"As seen and trusted by USA Today, abc, CNN, CNBC

"Congratulations!  You qualify for instant access!"

Then followed a sign-up form with entry boxes for: "Card Type" [Visa or Mastercard], "Credit Card#," "Expiration," "CVV/SecurityCode," "Country," "Billing Address," "City" "US State," and "Zip Code."  

I heard a roughly four-minute sales pitch by an individual who claimed to have successfully signed up for the program and earned the sums of money daily that were mentioned on the screen.  The speaker promised my total cost would be no more than $1.00.  I filled in the entry boxes.  Below was a button labeled "Instant Access!" and logos for "100% Secure Site," "100% Trusted," and "VeriSign Secure."  I clicked the Instant Access button.

I then got a screen that read:

"You must be 18 years old or older to order.

"The New York Times, Yahoo, AOL, ABC, USA Today, CNN, MSNBC, Forbes, Time Magazine, and Google do not sponsor, endorse, and is no way affilated with Aesir Atlantic Media Limited or this promotion.

"Contact Information

 

"Earnings Disclaimer - Your level of success in attaining the results claimed in our materials depends on the time you denote to the program, ideas and techniques mentioned, your finances, knowledge and various skills.

"Please read our Earnings Disclaimer.

"This is a paid testimonial and may not represent actual people.

"These trademarks are owned by their respective owners and do not endorse this product.

"All Content Copyright Aesir Atlantic Media Limited.  All Rights Reserved.

"By submitting this form, you agree to the Terms & Conditions, Privacy Policy, and Earnings Disclaimer of Aesir Atlantic Media Limited."

When I tried to scroll down, fine print appeared that stated that in three days a charge of $79.95 would be assessed and would continue to be assessed.

 

I had seen no "Terms & Conditions" statement, so I concluded that this was a bogus offer.  I tried to back out of the screen using my browser "back" button, but the screen kept reappearing.  Finally, I simply shut down my computer.  I Google searched for the company and got a phone number.  I called that number, (877) 204-7404, and got a recorded announcement that the office was closed and would reopen at 9:00 AM Saturday, Pacific Standard Time.  It also provided an e-mail address and a mailing address in England (see below).

 

I then sent the following e-mail to customersupport@fastblogincome.com:

"Aegis Atlantic Media Ltd.


This report was posted on Ripoff Report on 11/28/2009 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fastblogincomecom/leadgate-county-durham-consett-select-stateprovince-dh8-7qp/fastblogincomecom-aegir-atlantic-media-ltd-i-did-not-agree-to-the-terms-and-conditions-530129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Clarification of Program

AUTHOR: Fast Blog Income - (United States of America)

POSTED: Wednesday, December 09, 2009



Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program.  The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.

We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

Thank you, Fast Blog Income Staff

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#2 Consumer Suggestion

Send an email to Durham County Council in the UK

AUTHOR: Lucas - (USA)

POSTED: Saturday, November 28, 2009

You can't do much about this company on this side of the pond, but you can get folks in the UK to take some action.  Since the company is incorporated in Leadgate, County Durham, UK, you can send an email to the Durham County Council marked for the attention of the Fair Trading Team.  They are similar to our Better Business Bureau and will look into shady practices like this company employs.

In the UK, the company is, in fact, registered with Companies House which retains a listing of all companies that have registered there.  As such, these companies are required to conduct themselves reputably and to employ ethical "trading standards."
It is these trading standards that should be called to question.

Send your email to the following address: tradingstandards@durham.gov.uk

Ask them to register your complaint against this company and ask them to take whatever steps they can to prevent this company from continuing their obvious scam.

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#1 Consumer Suggestion

Send and email to Durham County Council in the UK

AUTHOR: Lucas - (USA)

POSTED: Saturday, November 28, 2009

You can't do much on this side of the pond but you can get some folks in the UK to look into this company.  Since the company is registered in the town of Leadgate in Durham County, UK, they fall under the jurisdiction of the Durham County Council and their "fair trading" team.  It is similar to our Better Business Bureau.  Since this company is actually listed as a registered company in the UK under the United Kingdom Companies House registery, they are required to follow good business practices.  In the UK, it is known as "trading standards."

Send an email to the Durham County Council Fair Trading Team at the following address:
tradingstandards@durham.gov.uk

File your complaint with them about the "trading standards" that this company fails to follow.  Ask them to register your complaint against this company and to take whatever action they can to stop their obvious scam activities.






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