Complaint Review: Filo America - Los Angeles California
- Filo America Los Angeles, California USA
- Phone: 1-866-460-0322
- Web: http://www.filoamerica.com
- Category: Miscellaneous Companies
Filo America Royal Cotton Swabs Los Angeles California
*UPDATE Employee: Customer Service Response
I am sick and tired of Filo America. Every time that I buy a pack of cotton swabs from this company there is hair coiled in the cotton swab. This has been the 4th pack I have purchased with hair embedded into the cotton swab. How disgusting it is to discover a nasty hair on the end of your cotton swab. This company makes cotton swabs for many stores. Big Lots, Rose's, Dollar General, etc. I wont buy anything that says Filo America ever again. They make many products too! www.filoamerica.com/
This report was posted on Ripoff Report on 06/02/2013 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/filo-america/los-angeles-california/filo-america-royal-cotton-swabs-los-angeles-california-1055795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Service Response
AUTHOR: Customer Service - ()
SUBMITTED: Thursday, June 20, 2013
Our team at Filo America has many years of experience selling consumer products, private label brands, and commodity driven programs. We are 100% committed to our customers by offering the highest quality products, the highest possible service levels, and the most competitive cost available in the marketplace today.
We strive to make a quality product at a value price to the consumer. In any manufacturing process less than perfect products can slip by our stringent quality control procedures. Because customer satisfaction is important to us, our Customer Service Department is available by phone or email to resolve any issues with our products.
We thank all of our customers for taking the time to express their opinions. Feedback of our products, both good and bad, are very important to our company.
In closing, we invite the consumer who wrote this report to contact our Customer Service by phone or email. We will be happy to replace any item you are not happy with.
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