Report: #1282491

Complaint Review: FIREFLY CAR RENTAL - Orlando Florida

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Ripoff Report is Xcentric Ventures

Submitted: Tue, January 26, 2016
Updated: Sat, July 23, 2016
Reported By: TRACY — ORLANDO Florida USA

Author Not Confirmed

Why?

FIREFLY CAR RENTAL 9301 Jeff Fuqua Blvd Orlando, Florida USA

Phone: 888-296-9135
Web: AirportRentalCars.com/Firefly
Category: Travel Services

FIREFLY CAR RENTAL Scam Business- False Rental rates and very poor customer service Orlando Florida

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I was looking for a rental car while my car was in the shop. I found "FireFly Car rental" and decide to use them since their rates were low and reservation form short.

Upon arriving to the airport to pick up my rental car for $113 for the week, everything started to change. The customer service agent would not look at me and changed the price 3 times. FInally rental price was $650.00 for the week. I stood there and had to demand the total amount of the rental because he refused to give it to me. Once I seen the over price I realized why he didn't want to show me my cost. He was very unprofessional, uneducated with common sense and very rude. I will Never do busy with them and would discourage anyone from renting from them.

As I waiting to get refunded, the following 2 people behind went through the same thing. BAD BUSINESS- Fraud

This report was posted on Ripoff Report on 01/26/2016 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/firefly-car-rental/orlando-florida-32837/firefly-car-rental-scam-business-false-rental-rates-and-very-poor-customer-service-orlan-1282491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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