Complaint Review: Florida Blue - Nationwide
- Florida Blue Nationwide USA
- Phone: 855-805-8175
- Web: www.bcbsfl.com
- Category: Federal Government
Florida Blue Blue Cross Blue Shield pay for 2 health plans for the month of March don't know Florida
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I signed up for a Florida Blue health insurance plan through the federal marketplace effective Jan. 1 2014.
In Feb. of 2015 I called Florida Blue and switched my plan to a PPO from an HMO plan. I didn't call the federal marketplace because I didn't know I had to. I received a late notice from Florida Blue in the middle of March, called them and discovered that the payment I sent for March was credited to my old account, I asked them to change that and they told me to call the federal marketplace which I did. I told them what had happened and they said they would cancel the old policy.
Apparently the federal marketplace will only cancel a policy with a two week notice so they made my effective cancellation date April 3rd. So Florida Blue expects me to pay twice for the month of March even though it is impossible to have two policiies at the same time and I could not collect from both policies if I had a claim.
I have spent hours on the phone with both the federal marketplace and Florida Blue and I get the same bullshit answers every time. They expect me to pay for something I did not receive....which is consumer fraud.
This report was posted on Ripoff Report on 04/21/2015 10:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-blue/nationwide/florida-blue-blue-cross-blue-shield-pay-for-2-health-plans-for-the-month-of-march-dont-k-1223817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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