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Report: #1509110

Complaint Review: Freebird Stores -

  • Submitted:
  • Updated:
  • Reported By: Trent — Orlando FL United States
  • Author Confirmed What's this?
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  • Freebird Stores 12655 East 42nd Ave. Suite 50 United States

Freebird Stores Freebird Stores Shoes 3 Pairs of shoes fell apart, no repair and no return.

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I purchased one pair of Freebird Boots, I liked the look enough to purchase 4 more styles. I returned one pair I didnt like immediatly with no problem.

One pair of boots was tight, I sprayed a little shoe strecth on them and the brown dye on the boot turned orange as the dye came off. I called and there was nothing they could do, so I kept that pair and dont wear them.

The next boot I wore for the first time, the insole fell out, I call customer service and they told me to take them to a cobbler and they would credit me 25 dollars or I could return and they would repair. I sent to them for repair. After a month, I called and they said they credited the boots by mistake, so I was okay with that.

The two other pairs seemed okay, but after multiple wears the stitching fell out and they both started falling apart. I contacted Freebird, they let me know that I had just passed the 6 month warranty mark, therefore there was nothing they would do.

I spent nearly $300 each on the 5 pairs of boots, they credited the ones I returned immediatlly, then another pair that fell apart the first wear, and I'm stuck with 3 pairs of wothless gargage. 

This report was posted on Ripoff Report on 06/17/2021 06:17 AM and is a permanent record located here: https://www.ripoffreport.com/report/freebird-stores/shoes-pairs-fell-apart-no-1509110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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