Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1525754

Complaint Review: frommelt seo - Leipzig Saxony

  • Submitted:
  • Updated:
  • Reported By: Abhi — Rajkot Gujarat India
  • Author Not Confirmed What's this?
  • Why?
  • frommelt seo Gottschedstraße 31 Leipzig, Saxony Germany

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Dear Friedemann,

 

I am writing to inform you that we started working on the Apex turf project on March 6th as per our agreement, and successfully completed it by March 21st. However, we have yet to receive payment for our services, despite the agreed-upon payment terms. We have made numerous attempts to contact you since March 22nd, but we have not received any response.

 

We have tried reaching out to you through various channels, including email, phone calls, and messages, but to no avail. Instead of responding to our messages, you have made threats regarding your SEO company's ability to defeat us. We want to make it clear that we are not interested in engaging in any battles. Our sole objective is to receive payment for the work we have completed.

 

Furthermore, you have taken logins of our Google sheet and Hubstaff time tracker without any notice. You also mailed us about the correction of the mail, in which you clearly mentioned the amount that you have to pay us for our work.

 

We are disappointed with the delay in payment, as it not only affects our financial obligations but also causes undue stress and financial hardship for our team. We take non-payment of completed work very seriously and will exhaust all legal means to recover the outstanding balance. This could include filing a small claims lawsuit or hiring a lawyer to pursue the debt on our behalf.

 

Therefore, we request that you pay the outstanding amount owed for our completed work. Failure to do so will result in legal action. We appreciate your prompt attention to this matter and hope to resolve this issue amicably.

 

Sincerely,

 

Code Buddy's

 

This report was posted on Ripoff Report on 04/15/2023 12:02 AM and is a permanent record located here: https://www.ripoffreport.com/report/frommelt-seo/leipzig-saxony-friedemann-1525754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

Urgent Complaint: Unresolved Payment, Harassment Threats, and Communication Blockade

AUTHOR: Abhi - (India)

POSTED: Monday, May 22, 2023

Dear Friedemann,

I hope this message finds you well, although I must express my deep concern and dissatisfaction regarding the recent developments.

In accordance with your instructions, I diligently submitted a positive review in response to my previous complaint. However, I am appalled to discover that the payment you made in relation to the matter was subsequently canceled, leaving us unpaid and without a clear explanation for this sudden reversal.

Furthermore, your previous email mentioned alarming threats of filing a harassment case against our company and contacting our embassy, alluding to potential damage to our reputation on the internet. Such actions are not only unwarranted but also deeply unprofessional.

Adding to our distress, all attempts to communicate with you have proven futile. You have blocked all of our contact numbers, rendering us unable to establish direct communication with you. Despite my numerous emails seeking clarification and resolution, my efforts have been met with silence, exacerbating the frustration and sense of helplessness.

Regrettably, your actions have forced me to once again draft this complaint to address the ongoing issues we are facing as a result of your behavior.

I urge you to immediately rectify the situation by honoring your payment obligations and ceasing any threats or actions that may harm our company's reputation. Additionally, I implore you to unblock our contact numbers and engage in open and transparent communication to resolve this matter promptly.

We believe in fair and ethical business practices and expect the same level of professionalism from all parties involved. It is my sincere hope that we can find a mutually agreeable resolution that restores trust and ensures a positive way forward.

Respond to this report!
What's this?

#2 Author of original report

Thanks to Paying outstanding pending payment

AUTHOR: Abhi - (India)

POSTED: Wednesday, April 26, 2023

Dear Friedmann,

I hope this message finds you well. I am writing to express my gratitude for your recent payment, which covers the outstanding balance for the work I completed for you. It is always a pleasure to work with clients who value the effort and dedication that goes into providing quality services.

Your prompt payment is greatly appreciated and is a testament to our successful collaboration. I sincerely hope that you were pleased with the work I delivered and that it met your expectations.

Thank you once again for your timely payment. Please feel free to contact me if you have any questions or if there is anything else I can assist you with.

Best regards,

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Complete payment information not provided and Invoice still incorrect as of April 23rd 2023

AUTHOR: Friedemann - (Germany)

POSTED: Sunday, April 23, 2023

Dear Abhi Doshi and Janvi Anadkat N. from Code Buddy's,


I am surprised you are writing bad reviews about my business and complaining about not having received payment. As of today, April 23rd, 2023, I have not received your full bank details to pay you. Furthermore, there are still mistakes in your invoice.

Prior to working with Code Buddy's (https://codebuddys.in/), I agreed with Janvi, who I had the first meeting with, that all invoices have to contain all information to comply with German taxation law as my company is registered in Germany. Janvi agreed and stated that it would be no problem for Code buddy's to provide complete and legal invoices for German taxation. 

I have also provided you with a list in English that contains all the information that is required: (https://stripe.com/en-de/guides/invoicing-best-practices-for-germany)

To this day, you have failed to include your business' name on the invoice as well as what type of legal entity your business is. 

I have received the account number and IFSC code of Janvi's personal bank account on the invoice. However, as she abbreviated her last name with N. in her resume and only provided an email address on the invoice, I was not able to make a payment to this day, as the full legal name of the account holder is required.

I was not provided with the details for a business bank account belonging to Code Buddy's or a personal bank account from Abhi, though he said he is the sole proprietor of the business.

A few pieces of information that I would like to add to the statement of Abhi from Code Buddy's that were left out or stated incorrectly:

".. as per our agreement, and successfully completed it by March 21st."

Code Buddy's never finished the project. Simple changes like centering images on mobile were not implemented and were falsely delivered to me as completed tasks. Even after several review requests. 

"We have made numerous attempts to contact you since March 22nd, but we have not received any response." 

I stopped responding as you did not manage to provide me with the required details. I was fed up with having to correct you over and over again on how to write a simple invoice without forgetting crucial information such as your business name and your full bank details.
I have provided you with all the information that is required by German tax law, and all of the information regarding my company that you needed to write the invoice are publicly available on my website. 

"Instead of responding to our messages, you have made threats regarding your SEO company's ability to defeat us. We want to make it clear that we are not interested in engaging in any battles. Our sole objective is to receive payment for the work we have completed."

That is not true. You threatened me with bad reviews and "Scam complaints", upon which I informed you about several mistakes in the invoice. Furthermore, I mentioned that it's not very professional to send threats regarding payments 2 days after the invoice was issued. Especially since the invoice is not containing all the necessary information for taxation, nor the full name of the beneficiary of the bank account owner to initiate the transfer. 
As a response to your threat of bad reviews, I responded: "And maybe reconsider if you want to do an online reputation battle against an SEO Agency. It's not a very smart move".
This is not a threat. It is a response to a threat.

"you have taken logins of our Google sheet and Hubstaff time tracker without any notice."

I have created the Google sheet and I pay for Hubstaff. Those are mine, not yours. I am at liberty to exclude you from my spreadsheets and tools at any time. Especially when you are taken off the project due to incompetence. 

 

Kind regards

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now