Report: #585509
Complaint Review: German Formula - Portland Oregon
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- German Formula 100 Northeast 11th Avenue Portland, Oregon United States of America
- Phone: 503-238-1707
- Web: www.germanformula.com
- Category: Auto Repair Service
German Formula a auto repair shop with shady business practises Portland, Oregon
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German Formula is trying to overcharge me me by close to $1000.
On March 18th I tried to pick up the car and signed the invoice under protest and refused to pick up the vehicle. I later went over the invoice and found that I was overcharged by close to $1000. I emailed the owner Ralf Leopold on March 22nd 2010 about the issue with the invoice and received no reply. I received a registered letter from German Formula a few days ago asking for prompt payment and threatening me with a storage fee of $40 per day. I called the owner Ralf Leopold and left him a voicemail on his cell phone. I received no return call and was later informed by Jay Bernard the service writer via email that the owner Ralf Leopold would contact me after April 3rd 2010 after he returned from his oversees trip.
Below is the original quote below followed by what charges I aurthorized and last the invoice I received:
Original Quote from Service Writer Jay Bernard at German Formula:
Sent: Monday, February 22, 2010 1:04 PM To ME
Check engine light: Needs new O2 sensors, $450 PARTS AND LABOR #1
Outer interior vents: $376 #13
Gear shift selector: $161 IN PROCESS ALREADY
Rear shocks $574 #5
Transmission pan leak $290 #3
Driveshaft flex joint: $324 #4
Transmission mount $ 65 #6
Transmission seal $86 #8
Valve cover gaskets $410 #2
Brake pressure switch $126 #9
Engine drive belts $145 #7
Passenger seat motor $778 #12
Sunroof motor $314 #11
Front passenger side strut mount $389 #10
Plus right now we have 3 hours in diagnosis time ($240) and we have not done the oil change.
I authorized item number 1,2,3 plus 6, 8, 9, 11 and 13 which should total $2416.44.
#1 Check engine light $450
#2 Valve cover gasket $410
#3 Transmission pan leak $290
#6 Transmission mount $65
#8 Transmission seal $86
#13 Outer interior vents $376 Gear shift selector $161
#9 Brake pressure switch $145
#11 Sunroof Motor $314 Oil change $119.44 - .
Total $2416.44
Here is the invoice I received from German Formula:
Invoice No.
000002760
German Formula DATE: 02/19/10 09:46 am
__________________________________________________________________
DIAGNOSIS ISSUES
OIL SERVICE
__________________________________________________________________
OIL AND FILTER SERVICE Labor: $24.00
__________________________________________________________________
__________________________________________________________________
5W30 Synthetic 5W30 8.0 @ 9.73 =$ 77.84
11 42 7 510 717 Oil Filter Kit 1.0 @ 17.60 =$ 17.60
Job Subtotal: $119.44
__________________________________________________________________
SIDE WINDOW DUCTS Labor: $40.00
__________________________________________________________________
BOTH SIDE WINDOW INTERIOR DUCTS STLL BLOW WARM/HOT WHEN
CONTROLS ARE SET FULL COLD.
__________________________________________________________________
Job Subtotal: $40.00
__________________________________________________________________
DRIVERS DOOR LOCK NOT WORKING Labor: $80.00
__________________________________________________________________
DIAGNOSIS- NEEDS NEW OUTER DOOR HANDLE.
__________________________________________________________________
Job Subtotal: $80.00
__________________________________________________________________
GEAR POSITION Labor: $160.00
__________________________________________________________________
WHEN SELECTING GEAR THE DISPLAY DOES NOT SHOW SELECTION.
SELECTOR UNIT CALIBRATION IS NOT WITHIN SPECIFICATION. REMOVE
AND RECALIBRATE GEAR DISPLAY SELECTOR.
__________________________________________________________________
Job Subtotal: $160.00
__________________________________________________________________
PASSENGER SEAT NO MOVEMENT Labor: $40.00
__________________________________________________________________
PASSENGER SEAT WILL NOT MOVE FORWARD OR BACKWARDS.
NEEDS NEW SEAT MOTOR. CUSTOMER DECLINES WORK AT THIS TIME.
__________________________________________________________________
Job Subtotal: $40.00
__________________________________________________________________
SUNROOF CLOSING ISSUE Labor: $120.00
__________________________________________________________________
HAVE TO "WIGGLE" SUNROOF" SWITCH TO FULLY CLOSE SUNROOF.
NEEDS NEW MOTOR FOR SUNROOF.
__________________________________________________________________
67611383319 SUNROOF MOTOR 1.0 @ 565.00 =$ 565.00
Job Subtotal: $685.00
__________________________________________________________________
VALVE COVER REPLACEMENT Labor: $344.00
__________________________________________________________________
BOTH VALVE COVERS LEAKING, REPLACE
__________________________________________________________________
11129069872 V/COVER GASKET 1.0 @ 32.21 =$ 32.21
11129069871 V/COVER GASKET 1.0 @ 32.21 =$ 32.21
Job Subtotal: $408.42
__________________________________________________________________
REPLACE TRANSMISSION MOUNT Labor: $48.00
__________________________________________________________________
__________________________________________________________________
22316771219 TRANS MOUNT 1.0 @ 16.57 =$ 16.57
Job Subtotal: $64.57
__________________________________________________________________
REPLACE TRANSMISSION SEAL Labor: $80.00
__________________________________________________________________
SHAFT SEAL ON TRANSMISSION LEAKING FLUID, REPLACE SEAL.
__________________________________________________________________
24147571213 SHAFT SEAL 1.0 @ 5.52 =$ 5.52
Job Subtotal: $85.52
__________________________________________________________________
REPLACE TRANSMISSION PAN GASKET Labor: $160.00
__________________________________________________________________
REPLACE LEAKING PAN GASKET AND INSTALL NEW TRANSMISSION
FILTER AND FLUID.
__________________________________________________________________
24111421140 PAN GASKET 1.0 @ 18.57 =$ 18.57
24341422419 AT FILTER KIT 1.0 @ 63.17 =$ 63.17
ATF11L BMW TRANS FLUID 6.0 @ 14.95 =$ 89.70
Job Subtotal: $331.44
__________________________________________________________________
REPLACE O2 SENSORS Labor: $120.00
__________________________________________________________________
VEHICLE HAS FAULT CODE FOR BOTH 02 SENSORS, REPLACE BOTH
SENSORS.
__________________________________________________________________
13522 O2 SENSOR 2.0 @ 168.75 =$ 337.50
Job Subtotal: $457.50
__________________________________________________________________
REPLACE REAR TRUNK STRUTS Labor: $40.00
__________________________________________________________________
REPLACE BOTH GAS CHARGED TRUNK STRUTS
__________________________________________________________________
SG302019 Trunk Strut 2.0 @ 44.76 =$ 89.52
Job Subtotal: $129.52
__________________________________________________________________
INSTALL FRONT SPOILER Labor: $95.00
__________________________________________________________________
INSTALL NEW FRONT SPOILER (CUSTOMER PROVIDED).
__________________________________________________________________
Job Subtotal: $95.00
__________________________________________________________________
INTERIOR AIR VENTS Labor: $160.00
__________________________________________________________________
REPLACE HEATER VALVE CAUSING OUTER AIR VENTS ON DASH NOT TO
WORK.
__________________________________________________________________
1 147 412 038 ACC Mono Valve 1.0 @ 216.00 =$ 216.00
Job Subtotal: $376.00
__________________________________________________________________
REPLACE DRIVE BELTS Labor: $96.00
__________________________________________________________________
REPLACE BOTH MAIN AND ACCESSORY DRIVE BELTS.
__________________________________________________________________
5PK-0980 Multi Rib Belt 1.0 @ 26.72 =$ 26.72
7PK-1580 Multi Rib Belt 1.0 @ 22.50 =$ 22.50
Job Subtotal: $145.22
__________________________________________________________________
Payments to German Formula Cost Summary
__________________________________________________________________
Labor 1,607.00
Parts 0.00
Non Taxable 1,610.63
Hazardous Waste 45.00
Shop Supplies 40.17
Subtotal 3,302.80
Tax 0.00
Total $3,302.80
Payments 0.00
Bal Due 3,302.80
This report was posted on Ripoff Report on 03/25/2010 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/german-formula/portland-oregon-97232-3003/german-formula-a-auto-repair-shop-with-shady-business-practises-portland-oregon-585509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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