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Report: #861617

Complaint Review: Gloval TV Products - Deerfield Beach Florida

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  • Updated:
  • Reported By: Dianna — Springtown Texas United States of America
  • Author Confirmed What's this?
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  • Gloval TV Products 676 S. Military Trail, Deerfield Beach, FL 33442 Deerfield Beach, Florida United States of America

Gloval TV Products BEWARE TV ads by these guys Deerfield Beach, Florida

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In December 2011 I saw a tv ad for the "lil pie maker".  Was vaguely interested and checked out the website.  As is routine with this type tv ad, they said: "but WAIT, we'll send you two - all you have to do it pay the extra shipping...etc, etc."  No need for two of these things but I filled out all the required order info, attempting without success to order just one set.  When I found it was impossible to order just one set I CLOSED the web page without placing the order.

On Wednesday, March 28, 2012, there suddenly appeared a charge to my Mastercard for $28.85 with no explanation except "GCL*BUYFROMTVPRODUCTDEERFIELD BEACHFLUS"  After extensive research I was able to determine that this was a seller of miscellaneous products advertised on tv.  I also discovered the Mastercard number was one that was invalid as of January 2012 due to marriage and a name change.  I finally found the customer service website for these guys and left telephone messages and sent an email demanding the charge be removed from my account. 

I did receive a phone call advising me that the visit to the website that I closed before placing the rder was entered as an order that was somehow processed 3 months later, and that I would have to wait for the order to arrive, refuse and return it, before a refund would be made.  How desperate are these people to dig back 3 months and fill orders that weren't finalized by entering the "Place Your Order"???

This report was posted on Ripoff Report on 03/30/2012 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gloval-tv-products/deerfield-beach-florida-33442/gloval-tv-products-beware-tv-ads-by-these-guys-deerfield-beach-florida-861617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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