Complaint Review: Grayson BMW - 10671 Parkside Dr Knoxville, TN
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Grayson BMW 10671 Parkside Dr Knoxville,, TN United States
- Phone: 1-888-695-9038
- Web: https://www.graysonbmw.com/
- Category: Accident Plan, advertising scam, Auto Dealer Repairs, Auto Inspection, Consumer fraud
Grayson BMW Emma Shelton Curtis Gallagher Pre Owned Manager stated that the vehicle was in excellent condition and turns out it has been in two accidents. 10671 Parkside Dr Knoxville, TN
*Author of original report: car
*Consumer Comment: "The Smell Will Knock You Down" ???
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a vehicle of Emma Shelton who informed me the vehicle was in excellent condition. I also have text. I brought the car home (5hrs. away). It started to rain!!! I noticed my car was leaking in the drivers floor board. I notified Ms. Shelton of the issue and she had me bring the car to the nearest BMW Dealer.
The day I took my car to get serviced I was notified of two accidents. This dealership ran a "accurate" car fax. The dealership that fixed my car stated that the leak was due to the accident that I was unaware of. I notified Ms. Shelton and she will no longer answer my calls. I notified Curtis and he stated he has washed his hands of this matter that as far as he cares this issue is closed.
My car is still leaking!!! Its very musky, when its humid the smell will knock you down. The dealership that fixed the issue willno longer touch it because of the accidents. The issue that needs addressed isnt covered under the warranty. I bought my car Nov. 20th of 18. Its May 23rd. I went out of my way and bought from Grayson BMW. Worst mistake of my life.
I travel 2,300 miles a month to work. I bought a BMW because they are known for high miles. I would not of bought a faulty vehicle knowing I travel that much. My car is leaking, the mold smell will knock you down. This car is a lemon, they was well aware. I dont want anything that isnt mine but I want whats fair. This car needs bought back and put in a junk yard.
This report was posted on Ripoff Report on 05/23/2019 08:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/grayson-bmw/parkside-dr-knoxville-tn-emma-1479294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
car
AUTHOR: Samantha - (United States)
SUBMITTED: Friday, May 24, 2019
Yes, I did my research! I did not run the vin number myself but I had what the dealer website provided as a car fax. When the car was serviced, the dealership at which I serviced it at Gabe me the "legit” car fax.
I trusted the dealership thinking when the website stated zero accidents one owner it was in good condition. I bought my car off of the internet. I’m 5hrs. away so that kinda changes things up some. The vehicle was delivered to me. I’ve bought my last 4 vehicles offline with no issues.
#1 Consumer Comment
"The Smell Will Knock You Down" ???
AUTHOR: The Dog - (United States)
SUBMITTED: Friday, May 24, 2019
In other words, you didn't even bother to take this thing for a test drive, did you? If this problem is THAT obvious, you would have noticed it at THAT time. You say you did research? What about the VERY OBVIOUS FACT used BMW's are an acknowledged money pit?
I know dealers who will not sell used BMW's for that very reason! Did you get a warranty or did you buy it "as is". If there was no warranty, then yes, the dealership has no responsibility in providing you free warranty service! You say you did research???
Do you think it's an example of honesty and integrity when a dealer charged you a $500 bogus, add-on phony fee with an official sounding name designed to deceive you? Yes, you sure did your research!
Related Reports
09:12 PM
01:30 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
