Gwinnett Suzuki Gravity Autos Bait and Switch, Wasted my time Duluth Georgia

I drove down to Gwinnett Suzuki after seeing on Autotrader and Cars that they had a decent selection of BMW's. I was greeted by Carlos and after looking around a little bit I found one I was interested in. We test drove it and I loved it. We sat down and started talking about it.

Well, 2 hours later, after we finished all the negotiations and came down to a "hard" price. I was informed that Carlos had used the wrong VIN number and that the car we had been talking about the whole time was a different car. Whatever. The owner then told me he couldn't sell me the car for what we settled on after 2 HOURS of talking and signing papers. He offered me a higher monthly payment than what we talked about.

I thanked him for wasting my time and left. Poor customer service, drawn out buying process and the facilities aren't that great.

Can't say I would recommend this place to anyone else.