Report: #1493012

Complaint Review: Heartland America - Chaska MN

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Ripoff Report is Xcentric Ventures

Submitted: Tue, March 17, 2020
Updated: Tue, March 17, 2020
Reported By: TC — Moreland Hills OH United States

Author Not Confirmed

Why?

Heartland America 8085 Century Blvd Chaska, MN United States

Phone: 800-229-2901
Web: www.heartlandamerica.com
Category: Mail order

Heartland America Bate and Switch. Their catalog showed a 1909-S-VBD penny, but they sent a 1909-VBD, which is a completely different coin Chaska MN

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Heartland America has a habit if showing one item in thier catalog and shipping a different one, claiming it is the seller's fault. Their most recent catalog shows a clear picture of a 1909-S-VBD penny, which is rare and valuable. They sent a 1909-VBD penny, which is not rare and not worth much more than a penny. I have sent two emails to the seller, The Matthew Mint and to Heartland, but neither has responded. Their customer service claims it is the seller's fault.

This isn't the first time they have palced misleading photos in their catalog, but it is the worst one so far and they refuse to honor their catalog or to at least send me a return label, so I do not need to pay to send back these fraudulent coins.

Report Attachments:

This is the coin in their catalog.

This report was posted on Ripoff Report on 03/17/2020 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/heartland-america/chaska-mn-bate-switch-catalog-1493012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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