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Report: #1496911

Complaint Review: HelpfulDownloads.com - - Scottsdale AZ

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  • Reported By: L — Argile MO United States
  • Author Not Confirmed What's this?
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  • HelpfulDownloads.com - 14455 N. Hayden Road Scottsdale, AZ United States

HelpfulDownloads.com - Helpful Downloads They claim to sell Microsoft Office 365, but you don't get the licensing for it, you are under their licensing umbrella and have to use their account. Scottsdale AZ

*Consumer Suggestion: Email Name & Ownership Issue

*General Comment: Sounds to me....

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I purchased the Microsoft Office 365 from this site, the reviews on the site falsely states it's easy to download, and how great they are. After purchasing the software, this man send you an email with instructions to downoad, the email is signed by just the first name of the person and no company name or phone number. I followed the instructions and found that I have to use their account to utilize outlook, and all the apps that come with this software package.

I cannot create my own account, cannot change profile, they are the admin for the product you purchased and my outlook email is THEIR EMAIL address they provide you with. You cannot change the name of the account, so when sending emails it's a random name they created for you. This is not what I want! Stay away from this site, use a few more dollars and get a ligit product. 

This report was posted on Ripoff Report on 06/28/2020 05:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/helpfuldownloadsdotcom-daniel/scottsdale-az-helpful-claim-1496911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Email Name & Ownership Issue

AUTHOR: AbcDef - (United States)

POSTED: Thursday, July 28, 2022

Simpley put. . .  Nothing - Anywhere - says that You Have to use the email name they give you with the software. . . Make a separate one. I Personally will Not use Outlook for my email, didnt like the format 20 yrs ago, Still dont use it today. 

So what's the big deal?  USe a different email provider. I dont buy software for the email, I buy it for the programs I prefer to use.

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#1 General Comment

Sounds to me....

AUTHOR: John - (United States)

POSTED: Monday, June 29, 2020

...like you bought a pirated copy of Microsoft Office.  Report these people to Microsoft, and the authorities, and have it removed from your PC.  And then buy only from the official website.  Sorry this happened to you, but it's easy to avoid in the future. 

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