Complaint Review: hotelpower.com - Maitland Florida
- hotelpower.com 1060 Maitland Center Commons, Suite 305 Maitland, Florida United States
- Phone: 1-800-235-0316
- Web: https://www.hotelpower.com/
- Category: Vacation planning, Hotel
hotelpower.com gticorporate.com GTI Corporate Left us stranded in the late evening Maitland Florida
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Booked a room in California a month out had confirmation (5282636) number. When we arrived at hotel in late evening (11:00) found out that hotelpower.com never forwarded the reservation. The hotel was sold out along with all the hotels in the area. No 24 hour answered number to call for problems.
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Finally found another place to stay around 1:00 am by driving around. Paid out of pocket for the new room.
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Been attempting communication since June for resolution. They say they will get back with an answer and then do not respond. Phone just rings and emails are not any better. Don't use this service.
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Don't use hotelpower.com. Even with a confirmation number you may be out of luck and left on your own.
This report was posted on Ripoff Report on 07/25/2019 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/hotelpowerdotcom/maitland-florida-gti-left-1482458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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