Complaint Review: Hotrod - Coloma Michigan
- Hotrod 4175 Schmuhl Coloma, Michigan United States
- Phone: 800-397-6767
- Web: Rottknee@att.net
- Category: Auto Extended Warranty
Hotrod Rodney Burgoyne Canceling auto extended warranty Coloma Michigan
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I purchased a extended warranty for my pickup and paid $208 up front. I had 30 days to cancel the contract with a refund of the $208. I started trying to cancel after 2 weeks, 14 days. I would call sit on the phone for over 20 minutes each time. When I finally got a person to talk to me, I would tell them what I wanted to do, and was transferred. After being transferred sometimes the phone would be disconnected or after waiting longer than 20 minutes again, it would ask if I would like someone to call me back.
I went through this process more than 5 times during the week. No one ever called me back. I went on line and sent 3 request to have my contract canceled. It would state that someone was working on it, and would get back to me. No one called or sent an e-mail. I took out the contract February 10th. On March 9th the amount of $109.99 was taken from my checking account.
I never gave them authorization to deduct the payment from my account, they took it out because of the debit card I gave them to Pay the $208. I went to the bank to stop the payment and any further payment. They still owe me $208 and I would like to have it back. Plus it cost $30 to stop payment.
Rodney Burgoyne
This report was posted on Ripoff Report on 03/10/2021 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/hotrod/coloma-michigan-rodney-auto-1505902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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